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Added 11 mins ago
TE
Communications Business Analyst
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager, Communications Operations, Brand & Governance, the Communications Business Analyst plays a key role in shaping how employees connect, communicate and access…
Added 11 mins ago
M
Gestionnaire, Ingénierie du Hub de données et Produits de données/Manager, Data Hub Eng & Data Products
McKesson
Montreal, QC
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Added 11 mins ago
M
Spécialiste principal(e), validation des systèmes informatisés – Qualité / Senior Specialist, Quality Computer Validation (contrat 18 mois)
McKesson
Montreal, QC
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Added 11 mins ago
AC
Mechanical Technician | Manufacturing
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
…decades, we have consistently delivered high-quality products and services to a diverse range of industries. Our commitment to sustainability and cutting-edge technology has made us a…
Added 11 mins ago
TS
Counsellor - Men's Addiction Treatment
The Salvation Army Canada and Bermuda Territory
Vancouver, BC
- Full-time
Under the direction of the Treatment Program Assistant Manager – Men’s Treatment, the Addiction Counsellor is responsible for the following areas: counselling, clientele relations,…
Added 11 mins ago
CM
Mental Health Nurse - MHN
CASA Mental Health
AB
- Temporary
Reporting to the Program Manager, the Mental Health Nurse works collaboratively within an interdisciplinary team to provide and coordinate services such as nursing assessment and plan of…
Added 11 mins ago
C
Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 11 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Added 11 mins ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This…
Added 11 mins ago
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MANAGER, PORTFOLIO MANAGER
BDC
Boucherville, QC · Laval, QC · Montreal, QC
- Full-time
BDC is the only bank dedicated exclusively to Canadian entrepreneurs. As a Manager, Portfolio Management, you will support the ongoing management of the Bank’s loan portfolio by processing…
Added 11 mins ago
SC
Sales Associate
Staples Canada
Victoria, BC
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 11 mins ago
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Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Business Manager, Retail Products is a high-impact individual contributor responsible for driving operational excellence, enabling disciplined execution, and ensuring organizational…
Added 11 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 11 mins ago
C
Bakery Clerk - Part Time (Days and weekends)
Co-op
Portage la Prairie, MB
- Part-time
Reporting to the Bakery Manager your duties will include, but are not limited to; assisting with the day to day operations of the Bakery, merchandising, quality control, packaging,…
Added 26 mins ago
SS
Unregulated Care Provider
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
Reporting incidents / near misses, illness or problems with residents to the Director of Wellness / General Manager
Added 26 mins ago
SS
Unregulated Care Provider
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
Reporting incidents / near misses, illness or problems with residents to the Director of Wellness / General Manager
Added 26 mins ago
B&
Building Operator
Black & McDonald Limited
Regina, SK
- Full-time
Under the direction of the Facilities, Maintenance and Operations (FMO) Account Manager, the Building Operator will have overall responsibility of maintaining assigned client's facilities…
Added 26 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal…
Added 26 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Corner Brook, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Carleton Place, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
P
Platform Developer
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
…used by 575+ airline, hospitality, cruise, rail, and financial services partners…
Added 26 mins ago
W
Pharmacy Assistant
Walmart
Peterborough, ON
- Part-time
…forms if applicable and facilitating all aspects of Cognitive…

Walmart

(CAN) Customer Service Manager

Brampton, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication
Problem solving
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front End
Customer Loyalty
Cashier Support
EAS Systems
Theft Prevention
Emergency Readiness
Inventory
Operational Standards
Compliance
Associate Development
Transaction Oversight
Cash Management
Safety Practices
Workday

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