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Added 1 min ago
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(CAN) Stock Unloader Associate
Walmart
Weyburn, SK
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 min ago
Overnight Maintenance
McDonald's
Winnipeg, MB
We are seeking a dependable and hardworking individual to join our team as a Maintenance Crew Member. This role is essential in keeping our kitchen and work areas clean, safe, and fully…
Added 46 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
The Specialized Services Onsite Leader will lead a team of highly trained individuals who handle the company’s most dynamic projects. The leader will be responsible for planning, executing,…
Added 1 hour ago
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(CAN) Part-Time Stock Unloader Associate
Walmart
Stratford, ON
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Kitchener, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
dairy Frozen Associate
Walmart
London, ON
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
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(CAN) General Merchandise Associate
Walmart
Thompson, MB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate**Full-Time 4am Availability Required****
Walmart
Vaughan, ON
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
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Dairy Frozen associate
Walmart
Port Coquitlam, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Abbotsford, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Dairy Frozen Associate
Walmart
Abbotsford, BC
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Smiths Falls, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
General Merchandise Associate
Walmart
Okotoks, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
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(CAN) Stock Unloader Associate (2:30PM TO 11:30PM)
Walmart
Keswick, ON
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
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(CAN) General Merchandise Associate
Walmart
Burlington, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
Stock Unloader Associate
Walmart
Dawson Creek, BC
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
W
(CAN) Stock Unloader Associate
Walmart
Calgary, AB
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
TH
Overnight Order Fulfilment Associate: Full Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Full-time
Detail-oriented; able to work both independently and as part of a team; self-motivated to drive completion of tasks as quickly and accurately as possible
Added 2 hours ago
W
(CAN) Part-Time General Merchandise Associate
Walmart
Stratford, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
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(CAN) Stock Unloader Associate
Walmart
North Battleford, SK
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 2 hours ago
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Grocery Associate
Walmart
Surrey, BC
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 2 hours ago
W
OMNI Customer Fulfillment Associate
Walmart
Airdrie, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Tsawwassen, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
SS
Operations Analyst
Soho Square Solutions
Montreal, QC
- Contract
Overnight Shift: 09:30 PM to 05:30 AM or 10:30 PM to 06:30 AM
Added 4 hours ago
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OMNI Customer Fulfillment Associate - ONLINE SHOPPER PART TIME
Walmart
Olds, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.

Walmart

(CAN) Customer Service Manager

Brampton, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication
Problem solving
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front End
Customer Loyalty
Cashier Support
EAS Systems
Theft Prevention
Emergency Readiness
Inventory
Operational Standards
Compliance
Associate Development
Transaction Oversight
Cash Management
Safety Practices
Workday

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