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Added 10 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Bathurst, NB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
LC
Front End Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 25 mins ago
S
Lead Optometrist
Specsavers
Thunder Bay, ON
- Contract
The Specsavers retail store is owned and managed by experienced optician. The team of trained eyecare consultants at the store welcome and guide your patients through pre-testing.
Added 25 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 25 mins ago
S
Lead Optometrist
Specsavers
Goderich, ON
- Contract
The Specsavers retail store is owned and managed by experienced optician. The team of trained eyecare consultants at the store welcome and guide your patients through pre-testing.
Added 25 mins ago
KB
Appliances Sales Specialist
Kent Building Supplies
Charlottetown, PE
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 25 mins ago
PW
Certified Ski or Snowboard Instructor, Level 3
PSIA-AASI Western Region
Whistler, BC
- Full-time
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free…
Added 25 mins ago
S
Operations Manager
Specsavers
Delta, BC
- Full-time
…business with over 45,000 colleagues across more than 2,700 retail optical…
Added 25 mins ago
PW
Certified Ski or Snowboard Instructor, Level 4
PSIA-AASI Western Region
Whistler, BC
- Full-time
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free…
Added 25 mins ago
KB
Department Manager Front End
Kent Building Supplies
Halifax, NS
- Full-time
Proven ability to lead and motivate a team in a fast-paced retail setting.
Added 25 mins ago
PF
Meat Cutter
Pete's Frootique
Halifax, NS
- Full-time
This position is ideal for an experienced meat cutter who enjoys mentoring others, takes pride in their craft, and thrives in a fast-paced retail environment.
Added 25 mins ago
SI
Senior Interior Designer
Synectics Inc.
Oakville, ON
- $70,000 to $80,000 CAD / year
- Full-time
A growing multidisciplinary design studio specializing in commercial interiors, hospitality, restaurants, retail, and experiential spaces is seeking an experienced Senior Interior Designer…
Added 25 mins ago
SP
Proposal Lead
Spark Power
Remote, Canada
- Full-time
- Remote
…seeking to look for an experienced and results-driven Proposal Lead to lead the development and execution of winning pursuit strategies for utility, renewable energy, and industrial…
Added 25 mins ago
MAC Midtown Plaza - Assistant Manager FT Contract - Saskatoon SK
ELC Beauty LLC
Saskatoon, SK
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 25 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Winnipeg, MB
- Part-time
…first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs,…
Added 41 mins ago
CC
Retail Shift Leader
Canna Cabana
Kingston, ON · Gore Road, Kingston, ON
- $17.95 to $19.5 CAD / hour
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us at our Gore Rd store in Kingston, ON and become an important part of a company where the sky is the…
Added 56 mins ago
CB
Baker - 4am start
COBS Bread
Bolton, ON
- Full-time
…you to grow, connect with your community, have fun with your team, and to share in something more. We've got exciting plans in place for you as a passionate, inquisitive and eager team…
Added 56 mins ago
B&
Retail Brand Experience Key Holder-MONTREAL EATON CENTRE
Bath & Body Works
Montreal, QC
- $19.6 USD / hour
- Part-time
…Our store leaders are the front line of our field leadership team: they're retail and consumer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our…
Added 56 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Markham, ON
- Full-time
Join our Buildings M&E team as a Senior Electrical Engineer and help shape electrical solutions for diverse projects across Canada. Based in Thornhill/Markham (GTA), you’ll bring…
Added 56 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Aesop
Holt Renfrew
Vancouver, BC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 56 mins ago
L
Change Management Lead
lululemon
Vancouver, BC
- Full-time
The Supply Chain Strategy and Programs team serves supply chain and enterprise partners by collaborating to develop sustainable strategies and operating models that solve big business…
Added 56 mins ago
HR
Beauty Advisor - Clean Beauty
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 56 mins ago
S
CTTO - Project Manager
Sobeys
Mississauga, ON
- Full-time
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is…
Added 56 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 56 mins ago
FR
Director of Property Management
Foresight Recruitment Group
Calgary, AB
- $145,000 to $165,000 CAD / year
- Full-time
…sq ft. of commercial properties across AB and BC. You will lead a team of approximately 15 staff across AB and BC. You will be responsible for budgets, leasing, tenant relations,…

Walmart

(CAN) Customer Service Manager

Brampton, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication
Problem solving
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front End
Customer Loyalty
Cashier Support
EAS Systems
Theft Prevention
Emergency Readiness
Inventory
Operational Standards
Compliance
Associate Development
Transaction Oversight
Cash Management
Safety Practices
Workday

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