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Added 1 min ago
WC
(CAN) Produce Stocker**FULL-TIME REGULAR**
Walmart Canada
Bolton, ON
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 1 min ago
WC
(CAN) Overnight Associate
Walmart Canada
St. Albert, AB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 min ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 min ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Mascouche, QC
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Hull, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
(CAN) Part-Time Stock Unloader Associate
Walmart Canada
Stratford, ON
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
Produce Stocker
Walmart Canada
Huntsville, ON
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 1 min ago
WC
(CAN) Meat Associate
Walmart Canada
Burlington, ON
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Toronto, ON · North York, ON
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Granby, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Granby, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Hull, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
Stocking 1 Team Associate
Walmart Canada
Brandon, MB
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 min ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Magog, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 min ago
NN
Sales Associate (Part-Time) - Vaughan Mills
Nestlé Nespresso SA
Concord, ON
- Part-time
Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
Added 1 min ago
WC
Stockperson/Cartpusher
Walmart Canada
Fort McMurray, AB
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 1 min ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Meat Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 1 min ago
WC
General Merchandise Team Lead
Walmart Canada
Flin Flon, MB
- Full-time
…communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 1 min ago
WC
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
Alma, QC
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 1 min ago
WC
Overnight Associate
Walmart Canada
Huntsville, ON
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 min ago
NN
Sales Associate (Part-Time) - Union
Nestlé Nespresso SA
Toronto, ON
- Part-time
Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
Added 1 min ago
TH
Assistant Store Manager- Campbell River
The Home Depot
Campbell River, BC
- Full-time
Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for…
Added 1 min ago
TH
Overnight Order Fulfilment Associate: Full Time - LANGFORD
The Home Depot
Canada
- Full-time
Accurately labelling and placing orders into specified holding areas until moved out store and loaded onto the truck

Walmart

(CAN) Customer Service Manager

Brampton, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication
Problem solving
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front End
Customer Loyalty
Cashier Support
EAS Systems
Theft Prevention
Emergency Readiness
Inventory
Operational Standards
Compliance
Associate Development
Transaction Oversight
Cash Management
Safety Practices
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