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Added 1 min ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 1 min ago
RF
Regional Manager (Downtown/Scarborough)
Real Fruit Bubble Tea
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
Location: Downtown Toronto and/or Scarborough
Added 1 min ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135377Primary Location: Montreal, QCAll Available Locations: Montreal, QC; Brossard, QC; Fredericton, NB; Laval, QC; Quebec City, QC;…
Added 1 min ago
IG
Industrial Electrician
IMT Group
Port Colborne, ON
- Full-time
Added 1 min ago
JR
Assistant Store Manager - Off Price
JRoss Retail Recruiters
AB · Edmonton, AB
- Full-time
…inventory, as does each community. We are seeking an Assistant Store Manager in the Edmonton, AB market for a very high-volume…
Added 1 min ago
CE
Journeyperson Heavy Duty Mechanic
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Internship
⁕ This position is based out of our Acheson Location
Added 1 min ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 1 min ago
IG
Industrial Millwright - 433A
IMT Group
Port Colborne, ON
- Full-time
Added 1 min ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 1 min ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135377Primary Location: Montreal, QCAll Available Locations: Montreal, QC; Brossard, QC; Fredericton, NB; Laval, QC; Quebec City, QC;…
Added 1 min ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Base Location: 1908 Colonel Sam Drive, Oshawa, Ontario L1H 8W8
Added 1 min ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135377Primary Location: Montreal, QCAll Available Locations: Montreal, QC; Brossard, QC; Fredericton, NB; Laval, QC; Quebec City, QC;…
Added 1 min ago
AI
Desktop Support Engineer (French)
Apptoza Inc.
Montreal, QC
- Full-time
Added 1 min ago
VC
Team Member Experience Manager
Vermeer Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Location: Hybrid position, based out of Acheson, AB, Brampton, ON or Grimsby, ON.
Added 1 min ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Added 1 min ago
AE
Sr. Materials Innovation Manager – Advanced Concepts
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 1 min ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
This role will collaborate with the ISSU/TSA Manager, Manager Branch Support and NSC IT to ensure all issues are tracked and resolved, and if appropriate, escalated within a timely manner.…
Added 1 min ago
B
Accounting Technician
BESTSELLER
Montreal, QC
- Full-time
Added 1 min ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Kamloops, BC
- $47,000 to $53,000 CAD / year
- Full-time
…and a focus on customer connection, they are seeking a Store Manager to lead their Kamloops, BC…
Added 1 min ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 1 min ago
FN
Administrator II--Bilingual
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Great location! Steps away from the main public transit station
Added 1 min ago
A
Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
Work closely with the Project Manager and site teams to coordinate BIM deliverables with overall project schedules and installation plans.
Added 1 min ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
Virtual Interview with hiring manager/ Interview panels
Added 1 min ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Saskatoon, SK
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 1 min ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss…

Walmart

(CAN) Customer Service Manager

Kenora, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

24 MIIKANA WAY UNIT # 1, KENORA, ON P9N 4J1, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Conflict resolution
Staff training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Staff Development
Compliance
Transaction Oversight
Operational Standards
Merchandise Deactivation
Store Standards

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