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Added 6 mins ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
Lead and monitor store merchandise standards to ensure they are in-line with the Company’s direction.
Added 6 mins ago
GD
DYNAMITE - Stylist - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Communicate regularly with personal client lists through phone, email, and social media regarding in-store events, merchandise requests, special offers, etc.
Added 6 mins ago
B&
Retail Brand Experience Key Holder-Pacific Centre
Bath & Body Works
Vancouver, BC
- $21.25 USD / hour
- Part-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 7 mins ago
TB
Sales Associate
Tommy Bahama
Calgary, AB
- Part-time
Create a relaxed destination – Genuinely greet all guests with a friendly smile, select and help locate or obtain merchandise based on guest needs and desires
Added 21 mins ago
A
Seasonal Sales Associate
Ardene
Salmon Arm, BC
- $18.25 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 22 mins ago
CC
Retail Sales Associate
Canna Cabana
Oshawa, ON · Courtice, Oshawa, ON
- $17.95 CAD / hour
- Part-time
Greet customers and discuss type, quality, and quantity of merchandise or services required
Added 35 mins ago
A
Seasonal Sales Associate
Ardene
Corner Brook, NL
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 35 mins ago
A
Sales Associate
Ardene
Corner Brook, NL
- $16.35 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 35 mins ago
A
Seasonal Sales Associate
Ardene
Truro, NS
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 35 mins ago
C
Sales Associate
Claire's
Fredericton, NB
- $15 to $16 USD / hour
- Part-time
You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
Added 36 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
…store-based role includes driving, installing, moving, and picking up merchandise, as well as demonstrating how customers can use their products. You’ll spend time inside and outside the…
Added 36 mins ago
QH
Sales Associate
QE Home
Oshawa, ON
- Part-time
…Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them…
Added 51 mins ago
P
Retail Customer Service Lead
PetSmart
Timmins, ON
- Full-time
…of people and pets and store cleanliness, merchandising and associate…
Added 51 mins ago
A
Sales Associate
Ardene
Pembroke, ON
- $17.95 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 51 mins ago
SD
Receiver, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Maintains efficient flow of merchandise from the receiving door to the sales floor.
Added 51 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Alliston, ON
- Part-time
2.Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 51 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Winnipeg, MB
- Part-time
…This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and…
Added 51 mins ago
W
Overnight Lead Department Manager
Walmart
Langley (District), BC
- Full-time
Assesses overall merchandise presentation and store appearance, identifies deficiencies, and executes merchandising and display changes as required to maintain store standards.
Added 51 mins ago
W
(CAN) Hôte de succursale, rénovation
Walmart
Saguenay, QC
- Full-time
Added 51 mins ago
W
(CAN) Associé, équipe des activités de protection des biens
Walmart
Brossard, QC
- Full-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 51 mins ago
W
(CAN) Associé de nuit, rénovation
Walmart
Saguenay, QC
- Full-time
An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is…
Added 51 mins ago
W
(CAN) Associé de jour, rénovation
Walmart
Saguenay, QC
- Full-time
A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist customers, ensure…
Added 51 mins ago
W
(CAN) Stock Unloader Associate (2:30PM - 11:30PM)
Walmart
Keswick, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 1 hour ago
GA
Dishwasher, Armani Caffè (PT)
Giorgio Armani
Vancouver, BC
- Part-time
Added 1 hour ago
P
Pet Groomer & Salon Trainer
PetSmart
Mississauga, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth. as well as providing…

Walmart

(CAN) Customer Service Manager

Kenora, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

24 MIIKANA WAY UNIT # 1, KENORA, ON P9N 4J1, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Conflict resolution
Staff training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Staff Development
Compliance
Transaction Oversight
Operational Standards
Merchandise Deactivation
Store Standards

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