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Added 12 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Front End Team Lead
Walmart Canada
Medicine Hat, AB
- Full-time
Handles customer and associate concerns and provides guidance as required.
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Lethbridge, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Kirkland, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Fredericton, NB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 12 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
AB · Edmonton, AB
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 12 mins ago
WC
Customer Service Manager
Walmart Canada
Oakville, ON
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 mins ago
TS
Part-Time Store Associate View Royal - 24 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 42 mins ago
W
Customer Service Manager
Walmart
Oakville, ON
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 42 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Fort St. John, BC · Fort Saint John
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 1 hour ago
3
Account Receivables Associate
3aa31955-ee83-4242-9d3c-8825517baf90
Mississauga, ON
- $47,000 to $52,000 CAD / year
- Contract
…to play different. We are looking for an Accounts Receivable Associate to join our ever-expanding team in Mississauga for a 6-month contract. This contract has a strong possibility to…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Edmonton, AB
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 2 hours ago
R
Software Developer
Raise
Calgary, AB
- Full-time
Cloud Certifications: Google Cloud Associate Cloud Engineer / Professional Cloud Developer, AWS Certified Developer – Associate, or Microsoft Certified: Azure Developer Associate.
Added 2 hours ago
MR
Academic Advisor
Mount Royal University
Calgary, AB
- Part-time
…role requires strong, trust-based relationships with Deans, Associate Deans, Chairs, and other Faculty leaders. The Academic Advisor must demonstrate respect for the values, priorities, and…
Added 2 hours ago
C
Associate, Mid-Market Investment Banking
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Toronto, ON
- Full-time
As an Associate, you will assist senior bankers in executing all facets of the group’s mandates. This will include researching industries, potential buyers and public valuation metrics;…
Added 3 hours ago
Financial Service Representative
Money Mart
Toronto, ON
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 3 hours ago
CT
Sales associate - retail
Canadian Tire
Kenora, ON
- $17.95 to $18.85 CAD / hour
- Full-time
- On-site
Accept cash, cheque, credit card or automatic debit payment
Added 3 hours ago
W
(CAN) Front End Team Lead
Walmart
Medicine Hat, AB
- Full-time
3. Handles customer and associate concerns and provides guidance as required.

Walmart

(CAN) Customer Service Manager

New Glasgow, NS, Canada

The minimum rate of pay for this position starts from $17.95. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 WESTVILLE RD, NEW GLASGOW, NS B2H 2J6, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Operational standards
Transaction oversight
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Transaction Oversight
Operational Standards
Team Support
Workday

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