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Added 8 mins ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
…scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs…
Added 8 mins ago
GS
Business Development Manager – RMC Solutions
Giatec Scientific Inc.
Ottawa, ON
- Full-time
…Our core products – SmartRock®, SmartMix®, and MixPilot® – support the full concrete lifecycle, from mix design and production to placement and performance monitoring, helping teams improve…
Added 8 mins ago
LS
MARINE DIVISION MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
Reporting to the Chief Operating Officer (COO), the Marine Division Manager is responsible for the division’s people, operations and financial performance by leading the Welding and…
Added 8 mins ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure…
Added 8 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Rideau
Retailors
Ottawa, ON
- Part-time
Reports to Store Manager ensuring work duties are accurately performed
Added 8 mins ago
M
Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents,…
Added 8 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
…integrity in your work, lead by example, and provide overall support and coaching to the Pattern…
Added 8 mins ago
CE
Front of House Manager - National 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 8 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
…Risk-Weighted Asset (RWA) reporting processes, as well as ongoing operations supporting expected credit loss provisioning under…
Added 8 mins ago
SC
Warehouse Break Pack, Part time, Mon-Fri, 8:30 - 4:00
Staples Canada
Amherst, NS
- Part-time
Perform system and/or manual tasks to support inbound and outbound operations. Identify and resolve issues in various functional areas; breakpack, breakdown, put away, replenishment, QC,…
Added 8 mins ago
SL
Director, Compliance - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Partner with Legal, Operations, Technology, Finance, Distribution, and investment teams to support compliance initiatives.
Added 8 mins ago
SL
Senior Associate, Financial Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Working closely with key stakeholders (such as finance, operations, or corporate teams), to proactively identify changes to processes that should be assessed from a controls perspective to…
Added 8 mins ago
SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Working closely with key stakeholders (such as finance, operations, or corporate teams), to proactively identify changes to processes that should be assessed from a controls perspective to…
Added 8 mins ago
SM
Director, Compliance - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Partner with Legal, Operations, Technology, Finance, Distribution, and investment teams to support compliance initiatives.
Added 8 mins ago
M
Rooms Operations Supervisor-Housekeeping
Marriott
Calgary, AB
- Full-time
…process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and…
Added 8 mins ago
M
Coffee Bar Attendant-Part Time
Marriott
NS · Halifax, NS
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 22 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 22 mins ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 22 mins ago
B
Client Services Assistant
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Newmarket, ON
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 22 mins ago
B
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Added 22 mins ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
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Added 22 mins ago
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Added 22 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Support daily operations like restocking and backstore tasks
Added 22 mins ago
PT STOCK COORDINATOR - CALL IT SPRING - WEST EDMONTON MALL
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Added 22 mins ago
Senior Buyer
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Port Mellon, BC
As a valued member of our Procurement Team and working with the support of the Manager, Supply Chain, you will source, procure and manage inventory of designated commodities. Lead strategic…

Walmart

(CAN) Customer Service Manager

New Glasgow, NS, Canada

The minimum rate of pay for this position starts from $17.95. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 WESTVILLE RD, NEW GLASGOW, NS B2H 2J6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Operational standards
Transaction oversight
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Transaction Oversight
Operational Standards
Team Support
Workday

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