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Added 4 mins ago
MN
Project Coordinator
Modern Niagara
Ottawa, ON
- Full-time
The Project Coordinator works closely with the Project Manager to support the successful execution of projects. This role provides technical and administrative assistance to ensure projects…
Added 4 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
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- $32.84 CAD / hour
- Temporary
…functions under the operational supervision of the Program Manager, practice supervision of the Physiotherapy Practice Coordinator, and the work direction of the designated physiotherapist…
Added 4 mins ago
TO
Supervisor Roads - Temporary
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- Full-time
Reporting to the Manager, Roads, as part of a team of three (3), the position is responsible for providing daily leadership, scheduling, coordination, and oversight of unionized frontline…
Added 4 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
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- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
H
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- Full-time
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Registered Nurse, Endoscopy
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Added 5 mins ago
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Unit Manager SJH Skilled Nursing Facility
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- Full-time
Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St.…
Added 5 mins ago
S
Systems Analyst, Clinical Solutions, IMITS
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- Full-time
The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The…
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Talent Acquisition Specialist
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…company across defence, space, health, nuclear energy, public safety, and…
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Manager, Sales Governance and Operations
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Ottawa, ON
- Full-time
…company across defence, space, health, nuclear energy, public safety, and…
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RN CARE MGR III
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…the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently…
Added 5 mins ago
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Engineering Manager
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London, ON
- $122,000 to $172,000 CAD / year
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The Engineering Manager is responsible for providing strategic and operational leadership for all engineering, capital projects, technical services, facility infrastructure, utilities, and…
Added 19 mins ago
C
Pharmacist, Quality Assuranc - Temporary Full Time - Burnaby, BC
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- Full-time
…efficiently to support the timely delivery of CareRx pharmacy services. This role upholds all internal policies and external regulatory requirements while maintaining high standards of…
Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
MH
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Added 20 mins ago
CI
Technical Program Manager -- AWADC6077951
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Added 20 mins ago
S
Project Manager 2, BCCA
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Added 22 mins ago
CB
Assistant manager - food services
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- From $36 CAD / hour
- Full-time
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Ensure health and safety regulations are followed
Added 22 mins ago
DD
Restaurant manager
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- From $36.6 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 22 mins ago
FI
Restaurant manager
Famoso Italian Pizzeria
Abbotsford, BC
- From $36.7 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 35 mins ago
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Walmart

(CAN) Customer Service Manager

Fredericton, NB, Canada

The minimum rate of pay for this position starts from $16.85. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.85.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

‎

Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and ensuring compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Retail operations
Conflict resolution
Associate training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Leadership
Associate Development
Transaction Oversight
Compliance
Merchandise Deactivation
Operational Standards
Fast-paced Environment

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