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Added 9 mins ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety.…
Added 24 mins ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
Provides overall leadership to the Whole Body team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory…
Added 24 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 39 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
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Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
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Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Perth, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
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Stockperson/Cartpusher
Walmart
Edmundston, NB
- Part-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Woodstock, NB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) stockperson/Cartpusher
Walmart Canada
Bridgewater, NS
- Full-time
Position Summary...As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for…
Added 54 mins ago
WC
Préposé au traitement des commandes OMNI
Walmart Canada
Edmundston, NB
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Edmundston, NB
- Contract
Position Summary...As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Dryden, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 54 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 54 mins ago
WC
Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 54 mins ago
WC
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 54 mins ago
(CAN) OMNI Customer Fulfillment Associate***Part Time***
Walmart Canada
Vaughan, ON
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart

(CAN) Customer Service Manager

Fredericton, NB, Canada

The minimum rate of pay for this position starts from $16.85. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.85.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

‎

Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and ensuring compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Retail operations
Conflict resolution
Associate training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Leadership
Associate Development
Transaction Oversight
Compliance
Merchandise Deactivation
Operational Standards
Fast-paced Environment

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