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Added 2 mins ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
…balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery…
Added 2 mins ago
F
Sr. Content Designer
Felix
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.
Added 17 mins ago
Channel Partner Manager
Dayforce
Canada
The Channel Partner Manager will drive pipeline growth and revenue generation by developing, managing, and expanding relationships with channel partners, particularly financial…
Added 17 mins ago
Norquay Leadership Trainer & Guide
YMCA of Northeastern Ontario
Spanish, ON · Sudbury, ON · Greater Sudbury, ON
…mentors Norquay Leadership Campers, oversees their high school credit requirements, and prepares participants, equipment, and programming for their upcoming wilderness expedition. Guide…
Added 17 mins ago
TH
Senior Advisor (Full Time) - People Insight & Analytics
Trillium Health Partners
ON · ON, Canada
- Full-time
…Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site)…
Added 32 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Mississauga, ON
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 32 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Truro, NS
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 32 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Edson, AB
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 32 mins ago
D
Account Manager, Commercial Market
Desjardins
Tecumseh, ON
- Full-time
The incumbent at Desjardins Ontario Credit Union is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the…
Added 32 mins ago
R
Recoveries Officer
RBC
Winnipeg, MB · Mississauga, ON · Montreal, QC
- Full-time
…balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery…
Added 32 mins ago
R
Recoveries Officer
RBC
Winnipeg, MB · Mississauga, ON · Montreal, QC
- Full-time
…balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery…
Added 47 mins ago
T
Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
Partner with Origination to propose innovative credit structures for Core Trade and Working Capital transactions.
Added 47 mins ago
T
Personal Banking Associate Trainee
TD
Delta, BC
- Full-time
…completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be…
Added 47 mins ago
T
Contact Center Rep II, Borrowing (Markham, On)
TD
Markham, ON
- Full-time
Markham Contact Centre Credit Card Representative
Added 47 mins ago
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Sr. Relationship Manager, Real Estate Finance
CIBC
London, ON
- Full-time
As a Sr. Relationship manager, Real Estate Finance, you will manage key client relationships and coordinate the execution of secured and unsecured revolvers, property acquisition financing,…
Added 47 mins ago
DB
Technician Resource Manager
Domus Building Cleaning Company Ltd.
Ottawa, ON
- Full-time
Added 47 mins ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
…person. They will work closely with the Brand Homes Operations Manager to ensure all daily tasks and responsibilities are completed. Their function is to lead by example, by participating…
Added 1 hour ago
T
Product Engineer/Specialist
Teknion
Toronto, ON
- Full-time
…Maintain the onboarding process documentation along with the Manager of Product Support Engineering &…
Added 1 hour ago
SA
Special Finance Manager
Steele Auto Group
NS · Dartmouth, NS
- Full-time
Steele Advantage Financing is looking for a Special Finance Manager to join our team. As a Special Finance Manager, your role is about more than closing deals, it is about opening doors.…
Added 1 hour ago
W
(CAN) Front End Checkout Team Associate
Walmart
Smiths Falls, ON
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Goderich, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Self Checkout Attendant/Part Time Temp
Walmart
Waterloo, ON
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Kamloops, BC
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
Branch Manager
Money Mart
Duncan, BC
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 1 hour ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
…residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored…

Walmart

(CAN) Customer Service Manager

Goderich, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35400 HURON RD RR2, GODERICH, ON N7A 3X8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Cashier support
Safety compliance
Theft prevention
Inventory handling
Associate development
Operational standards
Transaction processing
Emergency readiness
Merchandise deactivation
Register controls
Fast-paced environment

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