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Added 34 mins ago
A
Store Assistant Manager
Ardene
Peterborough, ON
- Full-time
Minimum 1-year retail experience in a leadership role
Added 34 mins ago
TH
Used Car Sales Manager
The Humberview Group
Mississauga, ON
- Full-time
Lead, coach, and motivate the Sales team to achieve sales targets and deliver an exceptional customer experience.
Added 1 hour ago
PP
Sales Lead - PT
Peak Performance
Toronto, ON
- Full-time
…staff and engaging customers to deliver an exceptional brand experience. The position is part time and includes approx. 15-32 hours per…
Added 2 hours ago
TS
Electrical Engineer Lead
TalentSphere Staffing Solutions
ON · Ontario, Canada
- Full-time
…mix of building projects including commercial, institutional, retail, mixed-use, and recreational developments, offering exposure to a broad and engaging project…
Added 3 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 3 hours ago
TC
coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
B
Territory Account Executive, New Brunswick
Block
Moncton, NB
- Full-time
You will:Lead your market with disciplined, in-person execution
Added 3 hours ago
AB
National Service Coordinator (Retail & Fixtures)
ACI Brands Inc.
Oakville, ON
- $55,000 CAD / year
- Full-time
Retail store experience or prior administrative experience is an asset.
Added 3 hours ago
A
Impact - Senior Manager/Manager, Sustainability Reporting
Aritzia
Vancouver, BC
- Full-time
…to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with…
Added 3 hours ago
L
Chef.fe de Produit Marketing YSL - Product Marketing Manager YSL
L'Oréal
Montreal, QC
- Full-time
…des marques, nous façonnons la manière dont le monde fait l'expérience de la beauté (et il faut beaucoup de métiers formidables pour y parvenir). Intrigué(e) ? Continuez votre lecture,…
Added 3 hours ago
TS
Project Manager
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
…Design/Build arena! With a focus on Light Industrial Buildings, Retail, and Tennant Improvement, there is no shortage of project diversity and…
Added 3 hours ago
HG
Vice-président(e) exécutif(ve) (VPE)
Harris Global Business Services (GBS)
Quebec, QC
- Full-time
Vice-président(e) exécutif(ve) (VPE) – Tender Retail
Added 3 hours ago
NE
Senior Maritime Electrical Engineer
Noetiq Edge Consulting
NS · Nova Scotia, Canada
- $125 to $200 CAD / hour
- Contract
…multiple industries including Finance, Supply Chain, Defence, Retail, Healthcare, and…
Added 3 hours ago
P
E-Commerce Operations Specialist
Pergolux
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
Added 3 hours ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
Molson Coors Beverage Company is currently seeking a Retail/Taproom Team Lead to join our team at the Brewery based in Creemore, Ontario! This role will be responsible for leading the…
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 3 hours ago
Solution Consultant (California)
Logile, Inc.
Canada
…project outcomes. This position is ideal for individuals with experience in workforce management, labor planning, retail operations, SaaS implementation, industrial engineering, or…
Added 3 hours ago
B
Facility Manager
BGIS
Sudbury, ON
- Full-time
Project Management roles to lead and execute projects,
Added 4 hours ago
P
E-Commerce Operations Specialist
PERGOLUX
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
Added 4 hours ago
S
Optician / Retail Partner Ownership
Specsavers
Regina, SK
- Full-time
Continue to develop your career as a business owner - Lead your own store and get access to our Partner Growth Program to hone your business acumen and uncover new skills while building a…
Added 4 hours ago
AC
Hourly Supervisor- Den Pub & Auxiliary
Aramark Canada
Kamloops, BC
- Full-time
The Supervisor serves as the primary day-to-day operational lead across assigned outlets, providing direction and support to employees, coordinating staffing and service requirements,…
Added 4 hours ago
GC
Sales and Service - Garden Supplies - Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
Minimum 3 years of retail experience, ideally in garden supplies, hardware, or home improvement.
Added 4 hours ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Sarnia, ON
- Full-time
Previous retail management experience for a minimum of 5 years
Added 4 hours ago
LC
Pharmacist, Hourly Part Time Evening
Loblaw Companies Limited
Toronto, ON · Scarborough, ON
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…

Walmart

(CAN) Customer Service Manager

Goderich, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35400 HURON RD RR2, GODERICH, ON N7A 3X8, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Cashier support
Safety compliance
Theft prevention
Inventory handling
Associate development
Operational standards
Transaction processing
Emergency readiness
Merchandise deactivation
Register controls
Fast-paced environment

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