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Added 1 min ago
SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about…
Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 1 min ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 1 min ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service…
Added 16 mins ago
Assistant Manager
Sporting Life Group
Laval, QC
As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture,…
Added 16 mins ago
Grocery Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON · Kanata, ON
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 16 mins ago
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Retail Sales Associates- Bramalea
Lovisa
Brampton, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 16 mins ago
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Retail Sales Associate- Square One
Lovisa
Mississauga, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 31 mins ago
SD
Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 31 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Mississauga, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 31 mins ago
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(CAN) Associé, produits consommables
Walmart
Saint-Georges, QC
- Full-time
Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes…
Added 31 mins ago
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(CAN) OMNI Department Manager temporaray
Walmart
Mount Pearl, NL
- Full-time
The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes…
Added 31 mins ago
W
(CAN) Pharmacy Assistant- Part Time
Walmart
Toronto, ON
- Part-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 31 mins ago
LC
Manager, Supply Chain Replenishment (12 Month Contract)
Loblaw Companies Limited
Brampton, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 31 mins ago
AR
Food Service Supervisor
A&W Restaurants
AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 31 mins ago
PV
Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
Pet Valu
Markham, ON
- Full-time
Reports to: Senior Manager Financial Planning & Analysis - Supply Chain
Added 45 mins ago
T
Personal Banking Associate Trainee
TD
Delta, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 46 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Halton Hills, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 46 mins ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
Molson Coors Beverage Company is currently seeking a Retail/Taproom Team Lead to join our team at the Brewery based in Creemore, Ontario! This role will be responsible for leading the…
Added 46 mins ago
S
Operations Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 1 hour ago
R(
Assistant Store Manager - Cornerstone Lloydminster
Reitmans (Canada) Ltée/Ltd
Lloydminster, AB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Strong understanding of retail operations, including experience with cash handling, compliance, and execution in a fast-paced retail environment
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Morinville, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 hour ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SD
Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…

Walmart

(CAN) Customer Service Manager

Goderich, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35400 HURON RD RR2, GODERICH, ON N7A 3X8, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Cashier support
Safety compliance
Theft prevention
Inventory handling
Associate development
Operational standards
Transaction processing
Emergency readiness
Merchandise deactivation
Register controls
Fast-paced environment

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