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Added 3 mins ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
The Manager, HCM Operations Support will oversee ongoing support activities across Oracle HCM Cloud modules. The role is accountable for ensuring production support is delivered…
Added 3 mins ago
TH
Overnight Order Picker Full Time (CHARLOTTETOWN)
The Home Depot Canada
Charlottetown, PE
- Full-time
Added 3 mins ago
CC
Diesel Technician - Heavy Duty Truck Services
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Inform customer/manager of completion times, services expenses, and possible changes
Added 3 mins ago
ES
Building Operator - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Reporting directly to the Maintenance Manager, the Building Operator is a key member of the Facilities Management team responsible for ensuring the continuous, safe, and efficient operation…
Added 3 mins ago
DT
Transportation Manager
DBI Transport
AB · Edmonton, AB
- Full-time
D.B.I. Dry-Blast Inc. is seeking an experienced and organized Transportation Manager to oversee and coordinate the company's transportation operations in Edmonton, Alberta. The successful…
Added 3 mins ago
RE
Cyber Security Engineer
Randstad Enterprise
Montreal, QC
- Contract
Experience in supporting cryptographic infrastructure and key management platforms such as CipherTrust Manager and Luna Hardware Security Modules.
Added 3 mins ago
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Gestionnaire Cybersécurité - Gouvernance, Risques et Conformité (GRC)
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Cybersecurity Governance, Risk & Compliance (GRC) Manager
Added 3 mins ago
PM
Clinical Education Manager
Pride Mobility Products Corporation
Canada
- Full-time
Ensure all safety and security rules are strictly observed, and any accidents, incidents or injuries are promptly reported to management
Added 3 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…
Added 3 mins ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 4 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Customer Experience and Insights, you will activate Toronto Pearson’s customer experience strategy by embedding customer-centric practices, programs and governance…
Added 4 mins ago
AR
Project Manager - Restoration
ARS Responds Canada
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
If you are ready to take on a dynamic role as Project Manager in a company that values expertise, leadership, and client satisfaction, we would like to hear from you.
Added 4 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans is looking for a Facility Manager in Toronto!
Added 4 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
…tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard)…
Added 4 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Added 4 mins ago
TH
Lumber Sales Part Time - MISSISSAUGA S
The Home Depot Canada
Mississauga, ON
- Part-time
Added 4 mins ago
ES
Building Operator (Night shift) - Richmond Hill, ON
Equans Services Canada & US
Toronto, ON
- Full-time
Reporting directly to the Maintenance Manager, the Building Operator is a key member of the Facilities Management team responsible for ensuring the continuous, safe, and efficient operation…
Added 4 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Terrace, BC
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 4 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 4 mins ago
DG
Food Service Supervisor
Dexterra Group
Mississauga, ON
- Full-time
Responsible for the integrity of the cash flow process, ensuring staff are following all security procedures closely while performing periodic checks to ensure compliance
Added 4 mins ago
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District Manager - Industrial & Vacuum Services
GFL - Sewer Technologies Division
Surrey, BC
- Full-time
The District Manager leads and grows the newly integrated Industrial & Vacuum Services division across the district, ensuring high standards in hydro excavation, hazardous and non-hazardous…
Added 4 mins ago
A
Dietary Aide Casual, Retirement, AgeCare Elmira
AgeCare
Elmira, ON
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 4 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Halifax, NS
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 4 mins ago
E
Conseiller.ère SSE - H&SE Advisor
Excelpro
Quebec, QC
- Full-time
The person in this role reports to the HSE Manager and acts as a subject matter expert and advisor to managers and operational teams to support the implementation of HSE programs and…
Added 4 mins ago
GA
Facilities Project Manager
Give and Go Prepared Foods
Mississauga, ON
- Full-time
Give & Go Prepared Foods is seeking a Facilities Project Manager to lead corporate facilities maintenance engineering across our manufacturing, storage, and office locations.

Walmart

(CAN) Customer Service Manager

Goderich, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35400 HURON RD RR2, GODERICH, ON N7A 3X8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Cashier support
Safety compliance
Theft prevention
Inventory handling
Associate development
Operational standards
Transaction processing
Emergency readiness
Merchandise deactivation
Register controls
Fast-paced environment

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