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Added 13 mins ago
TC
Associé / Associée de Magasin de Détails Temps Partiel Winners/HomeSense - Méga Centre Lebourgneuf -
TJX Companies
QC · Ville de Québec, Quebec
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 13 mins ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners - Promenades Drummondville
TJX Companies
Drummondville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 28 mins ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SB
Sales Associate-Print&Services
Staples Business
Thornhill, ON
- Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 44 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodstock, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
W
(CAN) Maintenance Team Associate
Walmart
Edmonton, AB
- Full-time
5.Promotes a safe working environment by ensuring completion of required in-store certification programs and work in accordance with all Company policies and procedures
Added 44 mins ago
W
omni customer fulfillment associate
Walmart
Dartmouth, NS
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 44 mins ago
SC
Wireless Sales Consultant - Full Time
Staples Canada
Okotoks, AB
- Full-time
…committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and…
Added 58 mins ago
D
Sales Associate (Chicoutimi) - Talent Pipeline
Dormez-vous
Saguenay, QC · Chicoutimi, QC
- Full-time
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Added 58 mins ago
D
Sales Associate (Quebec City Region) - Talent Pipeline
Dormez-vous
Quebec, QC
- Full-time
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Added 1 hour ago
R(
Fashion Associate (Part time) - Windsor Crossing Premium Outlets
Reitmans (Canada) Ltée/Ltd
Windsor, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Sales Associate-Retail
Roots
Ottawa, ON
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.
Added 1 hour ago
W
Full-Time Stock Unloader Associate
Walmart
Yarmouth Indian Reserve No. 33, NS
- Full-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Renfrew, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Estevan, SK
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 2 hours ago
D
Sales Associate - Lachenaie - Permanent Full Time
Dormez-vous
Terrebonne, QC
- Full-time
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products.
Added 2 hours ago
D
Sales Associate - Laval
Dormez-vous
Laval, QC
- Full-time
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Added 2 hours ago
D
Sales Associate (Griffintown)
Dormez-vous
Montreal, QC
- Full-time
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Added 2 hours ago
D
Sales Associate (Greater Montreal Area) - Talent Pipeline
Dormez-vous
Montreal, QC
- Full-time
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Added 2 hours ago
SC
Sales Associate-Print&Services
Staples Canada
Niagara Falls, ON
- Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
W
Part-Time Meat Associate
Walmart
Yarmouth Indian Reserve No. 33, NS
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 2 hours ago
W
Full-Time Overnight Associate (2 open positions)
Walmart
Yarmouth Indian Reserve No. 33, NS
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
W
Part-Time General Merchandise Associate
Walmart
Yarmouth Indian Reserve No. 33, NS
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…

Walmart

(CAN) Customer Service Manager

Edmonton, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety and operational standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Retail Operations
Loss Prevention
Associate Training
Conflict Resolution
Inventory Management
Safety Compliance
Operational Standards
Transaction Oversight
Team Coordination

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Leadership
Associate Development
Transaction Oversight
Compliance
Operational Standards
Merchandise Deactivation
Workplace Safety

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