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Added 1 min ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 1 min ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 1 min ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 min ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cold Lake, AB
- $15 CAD / hour
- Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Added 1 min ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 min ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Lethbridge, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
Grocery Associate
Walmart Canada
Cranbrook, BC
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 1 min ago
WC
(OMNI) OMNI Customer Fulfillment Associate
Walmart Canada
Dauphin, MB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 1 min ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Brossard, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Rivière-du-Loup, QC
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Montreal, QC
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 1 min ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Parry Sound, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Lloydminster, AB
- Full-time
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 1 min ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Quesnel, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Eustache, QC
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 1 min ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Ottawa, ON · Kanata, ON
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 min ago
WC
(CAN) Associé, épicerie
Walmart Canada
Val-d'Or, QC
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 1 min ago
WC
(CAN) Overnight Associate
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Valleyfield, PE
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
EC
Technical Services Coordinator, Delta Ottawa City Centre Full Time
Encore Canada
Ottawa, ON
- Full-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event…
Added 1 min ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Renfrew, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Peterborough, ON
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 1 min ago
WC
(CAN) Team Leader, Operations III
Walmart Canada
Cornwall, ON
- Full-time
Position Summary...The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Valleyfield, PE
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart

(CAN) Customer Service Manager

Cold Lake, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4702 43RD AVE, COLD LAKE, AB T9M 1M9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and supporting the training and development of associates.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Associate training
Loss prevention
Conflict resolution
Safety compliance
Transaction oversight
Inventory management
Operational standards
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Operations
Safety
Training
Inventory
Compliance
Transaction Oversight
Walmart Protection Plans
Merchandise Deactivation

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