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Added 13 mins ago
W(
Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Store Manager and is an integral member of the Social Enterprise team. We need a trustworthy and reliable individual to join the team as a Key Holder. As the keeper of the…
Added 13 mins ago
N
Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
…operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure…
Added 13 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saanichton, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Toronto, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
W
(CAN) Associé, équipe de produits santé-beauté
Walmart
Saint-Jean-sur-Richelieu, QC
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 27 mins ago
JR
Co Manager
JRoss Retail Recruiters
North Bay, ON
- $42,000 to $45,000 CAD / year
- Full-time
…collections. We are seeking an enthusiastic and hands-on Co-Manager who thrives in a creative, customer-focused retail environment. Working in partnership with the Store Manager, you will…
Added 27 mins ago
TH
Lot Associate Part Time - KITCHENER (6 AM Start Required)
The Home Depot
Kitchener, ON
- Part-time
Added 27 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Vegreville, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 27 mins ago
S
Retail Assistant Store Manager
Skechers
Burnaby, BC
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 27 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 42 mins ago
S
Pharmacy Assistant Manager Relief
Sobeys
ON · Ontario, Canada
- Full-time
Added 42 mins ago
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Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 42 mins ago
L
Manager - Asset Protection & Global Fulfillment, Global Security Operations Center (GSOC)
lululemon
BC · British Columbia, Canada
- Full-time
Within GFAP, Strategy & Operations, the Manager, GSOC is responsible for leading global monitoring, incident response coordination, and situational awareness across the fulfillment network.…
Added 42 mins ago
CB
Human Resources Generalist
CRAFT Beer Market
Calgary, AB
- Full-time
…strategic planning with the precise execution of day-to-day HR…
Added 42 mins ago
S
Produce - Clerk Produce
Sobeys
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Any other duties as assigned by the Store Manager
Added 42 mins ago
R-
Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 42 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 42 mins ago
L
Manager - Asset Protection & Global Fulfillment, Global Security Operations Center (GSOC)
lululemon
Brampton, ON
- Full-time
Within GFAP, Strategy & Operations, the Manager, GSOC is responsible for leading global monitoring, incident response coordination, and situational awareness across the fulfillment network.…
Added 42 mins ago
S
Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 42 mins ago
L
12 Month Contract - LensCrafters Store Manager 3 - #928 Orleans, ON
LensCrafters
Ottawa, ON
- Contract
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and…
Added 43 mins ago
T
Personal Banking Associate Trainee - O'Brien, VSL (Full-time, 37.5h/week)
TD
Montreal, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 43 mins ago
T
Customer Experience Associate - Côte-Saint-Luc
TD
Côte-Saint-Luc, QC
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 43 mins ago
MS
Full Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Full-time
Store - WINNIPEG-GARDEN CITY, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…

Walmart

(CAN) Customer Service Manager

Cold Lake, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4702 43RD AVE, COLD LAKE, AB T9M 1M9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and supporting the training and development of associates.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Associate training
Loss prevention
Conflict resolution
Safety compliance
Transaction oversight
Inventory management
Operational standards
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Operations
Safety
Training
Inventory
Compliance
Transaction Oversight
Walmart Protection Plans
Merchandise Deactivation

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