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Added 9 mins ago
R(
Store Manager - Ottawa Trainyards
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 9 mins ago
W
(CAN) Stocking 3 Team Lead
Walmart
Smiths Falls, ON
- Full-time
1. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 9 mins ago
W
(CAN) Customer Service Manager
Walmart
Oakville, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 24 mins ago
JR
Area Manager - Kitchen Supply/Housewares
JRoss Retail Recruiters
Vancouver, BC
- Full-time
A well-established premium kitchenware and housewares brand is looking for an experienced Area Manager to lead three retail locations across the Vancouver market. Known for quality,…
Added 24 mins ago
Development Officer, Digital Giving
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…including but not limited to: Adopt-a-Kennel, the BC SPCA online store, Champions for Animals, Gift Catalogue, The Lottery for animals in need, Medical Emergency as well as lead generation,…
Added 54 mins ago
W(
Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Store Manager and is an integral member of the Social Enterprise team. We need a trustworthy and reliable individual to join the team as a Key Holder. As the keeper of the…
Added 54 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 54 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 54 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 54 mins ago
KB
Hardware/Tools Associate
Kent Building Supplies
Lower Sackville, NS
- Part-time
This position will be focused on sales, customer service and product knowledge within the Paint department, but will also be cross-trained in other departments within the store.
Added 1 hour ago
JR
Co Manager
JRoss Retail Recruiters
North Bay, ON
- $42,000 to $45,000 CAD / year
- Full-time
…customer-focused retail environment. Working in partnership with the Store Manager, you will help inspire and develop a passionate team, drive sales performance, and deliver exceptional…
Added 1 hour ago
S
Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 1 hour ago
DG
Service & Sales Lot Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 1 hour ago
R-
Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
LA
Lead Social Producer
Loblaw Agency
Brampton, ON
- Full-time
We are seeking a highly creative and operational Lead Social Producer to own the end-to-end social content engine for a portfolio of Loblaw brands.
Added 1 hour ago
S
Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 1 hour ago
MS
Full Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Full-time
Store - WINNIPEG-GARDEN CITY, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 1 hour ago
A
Third Key Holder
Ardene
Woodstock, ON
- Full-time
…directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 1 hour ago
SI
Keyholder
SNDL Inc.
London, ON · Value Buds London (Fanshawe)
- Part-time
Support daily operations including merchandising and store upkeep
Added 1 hour ago
SI
Keyholder
SNDL Inc.
London, ON · Value Buds London Wellington
- Part-time
Support daily operations including merchandising and store upkeep
Added 1 hour ago
SI
Keyholder
SNDL Inc.
London, ON · Value Buds Wharncliffe
- Part-time
Support daily operations including merchandising and store upkeep
Added 1 hour ago
SI
Keyholder
SNDL Inc.
AB · Value Buds West Granville
- Part-time
Support daily operations including merchandising and store upkeep
Added 1 hour ago
TT
Retail Customer Service Coordinator Full time Winners-Pen Center
The TJX Companies, Inc.
ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
LW
District Manager
Lammle's Western Wear
Calgary, AB
- $75,000 to $85,000 CAD / year
Empower, Lead, and challenge all Lammle’s store managers and staff to meet and exceed performance expectations in alignment with the overall company goals
Added 1 hour ago
HV
Financial Controller
Hilton Vancouver Downtown
Vancouver, BC
- Full-time
…entertainment district. We’re hiring a hands-on Financial Controller to lead finance for our hotel and our sister property, Hotel Belmont Vancouver (84 rooms), a short walk away. The role…

Walmart

(CAN) Customer Service Manager

Cold Lake, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4702 43RD AVE, COLD LAKE, AB T9M 1M9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and supporting the training and development of associates.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Associate training
Loss prevention
Conflict resolution
Safety compliance
Transaction oversight
Inventory management
Operational standards
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Operations
Safety
Training
Inventory
Compliance
Transaction Oversight
Walmart Protection Plans
Merchandise Deactivation

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