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Added 14 mins ago
A
Director, Treasury & Business Intelligence
Avana
Regina, SK
- Full-time
The Director, Treasury & Business Intelligence leads Avana’s treasury, financing, financial planning, investment analysis, business intelligence, and related financial risk activities. As…
Added 14 mins ago
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Bilingual Manager, Translation Services
Government of Manitoba
Winnipeg, MB
- Full-time
Francophone Affairs Secretariat is seeking to fill the Bilingual Manager, Translation Services position.
Added 14 mins ago
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Operator "A" (Wastewater)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 14 mins ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 14 mins ago
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HACCP Technician
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Added 14 mins ago
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Tenant Services Coordinator *REPOST*
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- Full-time
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of…
Added 14 mins ago
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Senior Software Developer, Frontend
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Toronto, ON
- Full-time
Work closely with Product Manager, Product Owner, Architects, UX architects, and other stakeholders to translate business needs, system architecture and product requirements into high…
Added 14 mins ago
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Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Business, Mining, Trade and Job Creation is seeking a qualified candidate to fill the position of Regional Financial Analyst in Winnipeg.
Added 14 mins ago
AE
Project Manager
Associated Engineering
Calgary, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager to join our team in our Calgary office. In this role you will be…
Added 14 mins ago
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Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Reporting to the Director, Maintenance & Reliability, the Sr. Manager, Maintenance & Reliability will bring a continuous improvement mindset, with experience applying Lean and Six Sigma…
Added 14 mins ago
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Financial Manager - PLM (Product Line Mgmt)
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We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 14 mins ago
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Senior Financial Analyst - Corporate Accounting
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Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 14 mins ago
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Project Manager, Buildings Mechanical
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AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager to join our team in our Edmonton office. In this role you will…
Added 14 mins ago
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Technical Consulting Technical Leader
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- Full-time
…redefining the way our customers meet their critical mission and business needs. Support is provided to customers to trouble-shoot & debug product problems independently. Through…
Added 14 mins ago
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Salesforce Data Cloud Developer
Themesoft Inc.
Toronto, ON
- Contract
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GARAGE - Sales Team Leader FT - Mic Mac Mall
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Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
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Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
…projects is also part of the role, including involvement in business development and preparation of…
Added 14 mins ago
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Business Aligned Compliance Officer Investment Bank, Canada
UBS
Toronto, ON
- $95,000 to $115,000 CAD / day
- Full-time
As a Business Aligned Compliance officer, you will support the Compliance function for UBS Securities Canada Inc. and perform the following:
Added 14 mins ago
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Administrative Assistant
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The Administrative Assistant is responsible for providing administrative support to the General Manager and the full Executive Team of the Canadian business in a professional, efficient,…
Added 14 mins ago
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ServiceNow SAM Administrator - ITAM
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Toronto, ON
- Full-time
Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the…
Added 14 mins ago
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Senior Product Line Manager
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- Full-time
The Senior Product Line Manager will have broad business and strategic ownership of assigned product platforms and will be responsible for translating customer and technology roadmaps into…
Added 14 mins ago
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Product Line Manager
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The Product Line Manager will serve as the business owner for assigned product families, working closely with Sales, Engineering, Operations, Finance, Supply Chain and customers to develop…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
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Vancouver, BC
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
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Merchandiser, Hourly Full Time Flexible Shifts
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Saanichton, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
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Supervisor, Production
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Delta, BC
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Track and record consumption usage properly to avoid increased cost to the business.

Walmart

(CAN) Customer Service Manager

Kamloops, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule, including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory.

Skills

Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
Associate Training
Conflict Resolution
Safety Compliance
Inventory Management
Transaction Oversight
Operational Standards
Team Coordination

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Cash Management
Loss Prevention
EAS Systems
Leadership
Operations
Safety Procedures
Inventory
Training
Compliance
Merchandise
Transaction Oversight
Team Management

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