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Added 13 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 13 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/ residents, staff,…
Added 13 mins ago
W(
Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Store Manager and is an integral member of the Social Enterprise team. We need a trustworthy and reliable individual to join the team as a Key Holder. As the keeper of the…
Added 13 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/ residents, staff,…
Added 13 mins ago
IR
Laundry Aide
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Laundry Aide performs the assigned duties in accordance with established work schedules, policies and procedures…
Added 13 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 13 mins ago
IR
Uncertified Cook
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 13 mins ago
IR
Uncertified Cook
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 13 mins ago
FH
Assistant Fairmont Gold Manager
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- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 13 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 13 mins ago
A
Senior Software Developer, Frontend
Autodesk
Toronto, ON
- Full-time
Work closely with Product Manager, Product Owner, Architects, UX architects, and other stakeholders to translate business needs, system architecture and product requirements into high…
Added 13 mins ago
AC
Project Engineer, CC-MPEC
Atlas Copco Group
Montreal, QC
- Full-time
…be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of technical projects Canada-wide from start to finish. Using your…
Added 13 mins ago
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Proactive Monitoring Spec.
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- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 13 mins ago
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Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
As part of Cisco Canada Customer Experience organization (CX), you will be providing personalized “white-glove” technical support to Canadian Critical National Infrastructure customers. You…
Added 13 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
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Added 13 mins ago
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Administrative Assistant
FTAI Aviation
Montreal, QC
- Full-time
…our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive…
Added 13 mins ago
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ServiceNow SAM Administrator - ITAM
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- Full-time
…business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services…
Added 13 mins ago
AC
Project Engineer, CC-MPEC
Atlas Copco Group
Mississauga, ON
- Full-time
…be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of technical projects Canada-wide from start to finish. Using your…
Added 13 mins ago
VS
Dining Service Attendant (2026-11029)
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New Westminster, BC
- Other
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
C
Customer Success Manager - Enterprise
Caribou
Remote, Canada
- $80,000 to $95,000 CAD / year
- Full-time
- Remote
We’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced environments…
Added 14 mins ago
Accounting Officer, Reconciliation (GWO)
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ON · Mississauga, ON
Customer Experience – Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Provide best-in-class customer…
Added 14 mins ago
Tenant Support Worker
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Vancouver, BC
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 14 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Toronto, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.

Walmart

(CAN) Customer Service Manager

Kamloops, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule, including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory.

Skills

Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
Associate Training
Conflict Resolution
Safety Compliance
Inventory Management
Transaction Oversight
Operational Standards
Team Coordination

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Cash Management
Loss Prevention
EAS Systems
Leadership
Operations
Safety Procedures
Inventory
Training
Compliance
Merchandise
Transaction Oversight
Team Management

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