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Added 12 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 12 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 12 mins ago
W
General Merchandise Associate - Overnight
Walmart
Saskatoon, SK
- Part-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 12 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Winnipeg, MB
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 42 mins ago
Part-Time OMNI Customer Fulfillment Associate
Walmart Canada
Summerside, PE
…suited for individuals seeking an engaging role in customer service or…
Added 42 mins ago
WC
General Merchandise Associate
Walmart Canada
Cranbrook, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 42 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Lachute, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 42 mins ago
WC
Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving…
Added 42 mins ago
WC
(CAN) Overnight associate (PT)
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 42 mins ago
(CAN) Part-Time Dairy Frozen Associate
Walmart Canada
Stratford, ON
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Owen Sound, ON
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 42 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Lachute, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 42 mins ago
WC
(CAN) overnight associate (PT)
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 42 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 42 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Amherstburg, ON
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 42 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Waterloo, ON
- Contract
…environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and supporting daily sales…
Added 42 mins ago
WC
Dairy Frozen Associate
Walmart Canada
Dryden, ON
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 42 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Longueuil, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
New Westminster, BC
- Full-time
…suited for individuals seeking an engaging role in customer service or…
Added 42 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 42 mins ago
WC
General Merchandise Associate - Overnight
Walmart Canada
Saskatoon, SK
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
- Full-time
…suited for individuals seeking an engaging role in customer service or…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Winnipeg, MB
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Calgary, AB
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…

Walmart

(CAN) Customer Service Manager

Kamloops, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule, including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory.

Skills

Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
Associate Training
Conflict Resolution
Safety Compliance
Inventory Management
Transaction Oversight
Operational Standards
Team Coordination

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Cash Management
Loss Prevention
EAS Systems
Leadership
Operations
Safety Procedures
Inventory
Training
Compliance
Merchandise
Transaction Oversight
Team Management

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