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Added 6 mins ago
FN
Social Media Manager
Far Niente LLC
Oakville, ON
- Full-time
Great brands have great stories. At Far Niente Wine Estates, we're looking for a creative, digitally savvy Social Media Manager who knows how to turn those stories into captivating content,…
Added 6 mins ago
TW
Manufacturing Continuous Improvement Specialist
TPD® Workforce Solutions
Abbotsford, BC
- $80,000 to $110,000 CAD / year
- Full-time
…in a newly created role. Working closely with the Operations Manager, you’ll help build on existing improvement initiatives, standardize processes, improve labour efficiency, and support…
Added 6 mins ago
SL
School Bus Driver
Summit LLC
Haileybury, ON · Hearst, ON · Kapuskasing, ON · Kirkland Lake, ON · Temiskaming Shores, ON · Timmins, ON · New Liskeard, Ontario
- Part-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behaviour with their supervisor or manager
Added 21 mins ago
Maintenance Coordinator YYZ
AirSprint
Mississauga, ON
…gaining exposure to fleet planning, aircraft reliability, AOG management, operational decision-making, and resource coordination while helping ensure the safety, reliability, and…
Added 35 mins ago
MP
Maintenance Manager
Mauser Packaging Solutions
Langley (District), BC · City of Langley, BC
- Full-time
Accountable to recognize and bring forward to improvement opportunities to the operations manager.
Added 35 mins ago
F
Responsable de projets - Expériences Fever Originals
Fever
Montreal, QC
- Full-time
Added 35 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 50 mins ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 50 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cold Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 50 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 50 mins ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Montreal, QC
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
Consumables Associate
Walmart Canada
Dryden, ON
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Quesnel, BC
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Eustache, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 50 mins ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 50 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Peterborough, ON
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Sussex, NB
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
SE
Project Planner / Planificateur de projet
Siemens Energy
Montreal, QC
- Full-time
Perform detailed time impact analysis in coordination with project manager. Assist is supporting schedule information and narrative for official correspondence and change order management.
Added 50 mins ago
AC
Project Manager - Brand Integration
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Amaris Consulting is looking for an intermediate-level Project Manager to support the delivery of brand integration projects through June 2027.
Added 50 mins ago
AT
Credit Analyst / Analyste Crédit
Allianz Trade in North America
Montreal, QC
- Full-time
Manage a profitable portfolio of business within the parameters agreed upon with the VP Risk Monitoring Manager and the VP RIC Director, utilizing sound credit analysis techniques.
Added 50 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Leduc, AB
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 50 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 50 mins ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…activities. The DCO role reports directly to the Data Center Manager. Main Responsibilities Responsible for Facility Health & Safety Management of both preventative and corrective…
Added 50 mins ago
LP
Revenue Coordinator - Elmhurst, Illinois
LAZ Parking
Burlington, ON
- $26 to $28 USD / hour
- Full-time
The Revenue Coordinator helps create a welcoming atmosphere for our customers and clients while supporting the office management department and operational teams in ensuring accuracy in…

Walmart

(CAN) Customer Service Manager

Oakville, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1455 REBECCA ST, OAKVILLE, ON L6L 1Z9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Conflict resolution
Staff training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Procedures
Staff Development
Transaction Processing
Operational Compliance
Walmart Protection Plans
Merchandise Deactivation
Store Standards

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