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Added 12 mins ago
DR
General Manager
DMC Recruitment Group
SK · Saskatchewan, Canada
- Full-time
On behalf of our client, a leader in garage door manufacturing and distribution, we are seeking a hands-on General Manager to lead a Saskatoon distribution center. This role will oversee…
Added 12 mins ago
PC
Workforce Planner (Capex)
Phase Consulting
ON · Ontario, Canada
- Contract
The site is at the front end of a multi-billion-dollar programme expected to run for 5 to 10 years, with underground development, plant and infrastructure growth, shutdowns and continuous…
Added 12 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 12 mins ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services
Wainwright, AB
- Full-time
Under the direction of the Mess Manager, the Administrative Assistant – Mess provides administrative support, such as research, data entry and compilation, record keeping, creating…
Added 12 mins ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 12 mins ago
KB
Boom Truck Driver, Class 3E
Kent Building Supplies
Sussex, NB
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 12 mins ago
S
Senior Civil Engineer- Water
Stantec
Burnaby, BC
- Full-time
…work as a technical engineer, project technical lead, project manager or a combination of roles to guide the projects to successful outcomes for the communities we work with. As a senior…
Added 12 mins ago
S
Senior Electrical Engineer- Water
Stantec
Calgary, AB
- Full-time
…reports, delivering presentations to stakeholders, leading the development of construction packages (drawings and technical specifications), estimating construction costs, monitoring and…
Added 12 mins ago
BE
Manager, Human Resources, Occupational Health & Safety
BC Energy Regulator
Fort St. John, BC
- Full-time
The Manager, Human Resources, Occupational Health & Safety (Manager) is responsible for advancing a healthy, safe, and inclusive work environment across the BCER. With a primary focus on…
Added 12 mins ago
JI
Gatehouse Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 12 mins ago
WW
Electronic Hardware Developer II
Watts Water Technologies
Vernon, BC · Tekmar Control Systems
- Full-time
…be responsible for working on a range of electronic hardware development projects with support from senior engineers. The individual will participate in new product development and product…
Added 12 mins ago
UO
Energy Conservation Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $9,599.75 to $14,385.5 CAD / month
- Full-time
- Providing sustainable energy expertise into major project design/development process, climate plans, green building plans, sustainability reporting and behavior change programs;
Added 12 mins ago
T
Personal Banker Trainee
TD
Wetaskiwin, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
T
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 12 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
T
Product Control Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
T
Engineer I
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 12 mins ago
HR
Beauty Advisor, Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 12 mins ago
C
Network Technical Project Manager, Vice President
Citi
Mississauga, ON · Toronto, ON
- Full-time
…individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their…
Added 12 mins ago
C
Home Centre Associate (Full-Time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
Perform additional duties as assigned by the manager
Added 27 mins ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Assist with programming and graphics development where applicable.
Added 27 mins ago
HI
Project Manager
HRbrain Inc.
Montreal, QC
- Contract
We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!
Added 27 mins ago
S
Replenishment - Manager Replenishment (In Store)
Sobeys
Saskatoon, SK
- Full-time
Identify development opportunities within and across teams for colleagues on the replenishment team.

Walmart

(CAN) Customer Service Manager

Peace River, AB, Canada

The minimum rate of pay for this position starts from $17.95. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Conflict resolution
Staff training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Adaptability
Time management
Problem solving

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Loss prevention
Cash management
Inventory
Safety procedures
Staff development
Transaction processing
Operational standards
Merchandise deactivation
Compliance
Fast-paced environment
Leadership

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