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Added 5 mins ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
…technical decisions to frontline team members and making the business case to senior…
Added 5 mins ago
RS
Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 5 mins ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…family owned, and deeply rooted in the Steinbach community, the business has grown from a small local operation into Manitoba’s largest independently owned building supply…
Added 5 mins ago
U
CCAIP (IVR) Integration Developer
UST
Toronto, ON
- Full-time
IVR Runtime Manager: As an IVR developer or integrator, administer, deploy, and monitor IVR applications and microservices.
Added 5 mins ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Manager, the incumbent will;
Added 5 mins ago
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Business Development Manager - Data Center Services
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Toronto, ON
- Full-time
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Added 5 mins ago
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- Full-time
As a Planning Manager at Spark, you will oversee a team of media professionals in developing ideas and activations that drive human connections. You will lead the team in pursuing…
Added 5 mins ago
PM
Tax Senior Specialist
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Toronto, ON
- Full-time
At Rothmans, Benson & Hedges Inc. (RBH), an affiliate of Philip Morris International (PMI), we are transforming our business to deliver a smoke-free future. Our transformation depends on…
Added 5 mins ago
RP
Cosmetician
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Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 5 mins ago
Associate, New Verticals - Canada
DoorDash Canada
Vancouver, BC · Toronto, ON
…focus on Retail, the category with the most headroom in our business. Rather than owning a single category, you will support three growth levers across all of New Verticals: search,…
Added 20 mins ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Project Manager / Engineering Manager based in Sudbury, Ontario, you will lead the engineering delivery of complex mining and industrial projects while helping build WSP’s local…
Added 35 mins ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Project Manager / Engineering Manager based in Sudbury, Ontario, you will lead the engineering delivery of complex mining and industrial projects while helping build WSP’s local…
Added 35 mins ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 35 mins ago
M
Account Manager - Programmatic & Paid Social
Monks
Toronto, ON
- Full-time
We're looking for an Account Manager, Programmatic & Paid Social to join our team in Canada. In this role, you'll combine hands-on programmatic campaign execution with client relationship…
Added 35 mins ago
K
Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 35 mins ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Reports to the Energy Conservation Manager in Energy and Water Services' Energy Conservation and Innovation Unit; has direct contact with Building Operations staff, the UBC Sustainability &…
Added 35 mins ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
We are currently seeking an Assistant Branch Manager to join our team.
Added 35 mins ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers.…
Added 35 mins ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
The Account Manager partners with brokers in the Toronto region to lead the quoting, renewal, and amendment processes that ultimately drive increased premiums for small case group benefit…
Added 51 mins ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Reporting to the Director of Social Purpose, Partnerships and Engagement, the Manager, Indigenous Relations leads BCLC’s Indigenous Relations function and is accountable for the…
Added 51 mins ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
Customer facing staff responsible for winning business Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job…
Added 1 hour ago
PH
Manager, Brand Partnerships & Sponsorship
Play Hockey
Winnipeg, MB
- $55,000 to $60,000 CAD / year
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This is an opportunity for someone who enjoys opening doors and turning conversations into business. You will own the sales process, from identifying prospects and making the first call to…
Added 1 hour ago
TH
Associé(e) aux caisses (Temps partiel)
The Home Depot Canada
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TH
Head Cashier: Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Added 1 hour ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…knowledge and support needed to successfully meet the needs of our business and achieve…

Walmart

(CAN) Customer Service Manager

Mission, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

31956 LOUGHEED HWY, MISSION, BC V2V 0C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Team coordination
Communication
Problem solving
Attention to detail
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
Safety procedures
Emergency readiness
Loss prevention
EAS systems
Cash management
Register controls
Inventory
Training
Compliance
Operational standards
Team leadership
Workday

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