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Added 5 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…stakeholder engagement, testing, data migration, training, change management, and organizational readiness…
Added 5 mins ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…maintaining technical documentation, runbooks, training materials, change management activities, disaster recovery processes, and awareness of emerging cybersecurity trends and best…
Added 5 mins ago
TM
Assistant Manager, Innovation & Brand Experience
The Magnum Ice Cream Company
Toronto, ON
- Full-time
…aisle. That's exactly what you'll do in this role. As Assistant Manager, Innovation & Brand Experience, you'll join a team that is transforming Canada's ice cream category through bold…
Added 5 mins ago
R
Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
The Pricing Manager is responsible for managing day-to-day pricing operations and supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team…
Added 5 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
Added 20 mins ago
CC
RQ11817 - Telecommunications Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
At least 10 years of project management experience
Added 20 mins ago
LC
Produce Manager LOA
Loblaw Companies Limited
Kitchener, ON
- Full-time
…that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply…
Added 20 mins ago
LC
Bakery Manager LOA
Loblaw Companies Limited
Bowmanville, ON
- Full-time
…that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply…
Added 20 mins ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
Saputo Dairy Products Canada is currently looking for Plant Manager for our Orangeville, Ontario facility.
Added 20 mins ago
SL
Corporate Branch Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…Retail Advice & Solutions, this role of the Corporate Branch Manager (CBM) is responsible for executing branch manager supervision activities for Sun Life Canada Securities Inc.…
Added 49 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 49 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 49 mins ago
CO
Supervisor, Horticulture
City of Brampton
Brampton, ON
- Full-time
Reports to Manager Forestry And Horticulture. Plans, co-ordinates schedules, recruits, trains, evaluates and supervises the Horticultural Services staff. Provides leadership and direction…
Added 49 mins ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 49 mins ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
We are currently seeking an Assistant Branch Manager to join our team.
Added 49 mins ago
C
Senior Manager, Complex Accounting-EN
CAE
Montreal, QC
- Full-time
As the Senior Manager of the Complex Accounting team, you will play a strategic role within the finance organization. You will act as an expert for management and business units on the…
Added 49 mins ago
Manager, Community Safety and Wellbeing
Region of Waterloo
Waterloo, ON
Grade: Management/Management Support Grade 07
Added 49 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 49 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 49 mins ago
Project Coordinator Capital Planning
Winnipeg Regional Health Authority
Brandon, MB
Demonstrated Working knowledge of design document and specification interpretation, change directive process, as built drawing process, and operation and maintenance manual process as it…
Added 49 mins ago
Regional Manager, Facilities Management
Winnipeg Regional Health Authority
Selkirk, MB
Reporting to the Regional Director, Capital Planning & Facilities Management, the Regional Manager of Facilities Management is responsible for overseeing the Facility Managers. The Regional…
Added 1 hour ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
Develop and lead a change management plan that helps the team adopt new systems and workflows, with clear communication, thoughtful training, and structured feedback from frontline teams…
Added 1 hour ago
A
Project Manager
Actalent
Fort McMurray, AB
- $60 to $80 CAD / hour
- Contract
Support contractor and contract management activities, including coordination of scope, change management, and performance monitoring throughout project delivery.
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…

Walmart

(CAN) Customer Service Manager

Mission, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

31956 LOUGHEED HWY, MISSION, BC V2V 0C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Team coordination
Communication
Problem solving
Attention to detail
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
Safety procedures
Emergency readiness
Loss prevention
EAS systems
Cash management
Register controls
Inventory
Training
Compliance
Operational standards
Team leadership
Workday

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