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WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Montreal, QC
- Contract
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
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WC
(CAN) Associé des rayons de la mode
Walmart Canada
Montreal, QC
- Contract
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
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WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
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WC
(CAN) OMNI Customer Fulfillment Associate PT
Walmart Canada
Drumheller, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
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WC
OMNI Customer Fulfillment Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
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WC
Overnight Associate
Walmart Canada
Edmundston, NB
- Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) Associé, équipe des activités de protection des biens
Walmart Canada
Candiac, QC
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
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WC
(CAN) Associé à la protection des biens
Walmart Canada
Longueuil, QC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
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WC
(CAN) Electronics Associate
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Position Summary... A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.
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WC
(CAN) Customer Service Manager
Walmart Canada
Peace River, AB
- $15 CAD / hour
- Full-time
…with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer…
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WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Thompson, MB
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
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WC
(CAN) General Merchandise Associate
Walmart Canada
Grand Falls, NB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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WC
(CAN) Overnight Associate
Walmart Canada
Peace River, AB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) General Merchandise Associate
Walmart Canada
Grand Falls, NB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Peace River, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
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WC
(CAN) Overnight Associate
Walmart Canada
New Minas, NS
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) Maintenance Team Associate
Walmart Canada
Peace River, AB
- Full-time
Promotes a safe working environment by ensuring completion of required in-store certification programs and work in accordance with all Company policies and procedures
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WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Peace River, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
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WC
(CAN) General Merchandise Associate
Walmart Canada
Peace River, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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WC
(CAN) Overnight Associate
Walmart Canada
Grand Falls, NB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) Produce Stocker
Walmart Canada
Peace River, AB
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
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WC
General Merchandise Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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WC
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) Overnight Associate
Walmart Canada
Grand Falls, NB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Pointe-Claire, QC
- Full-time
…communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…

Walmart

(CAN) Customer Service Manager

Mission, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

31956 LOUGHEED HWY, MISSION, BC V2V 0C6, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Team coordination
Communication
Problem solving
Attention to detail
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
Safety procedures
Emergency readiness
Loss prevention
EAS systems
Cash management
Register controls
Inventory
Training
Compliance
Operational standards
Team leadership
Workday

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