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Case Manager, Addictions Specialist
Cota
Toronto, ON
- Part-time
The Case Manager, Addictions Specialist is responsible for providing Recovery Oriented services to COTA Health clients in a manner consistent with COTA Health’s Mission, Vision and Values.
Added 8 mins ago
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TAY Case Manager
Cota
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- Part-time
The Case Manager is responsible for providing Recovery Oriented services to COTA Health clients in a manner consistent with COTA Health’s Mission, Vision and Values.
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Supportive Housing Worker
Cota
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- Full-time
In conjunction with the manager and supervisor, they assist with the search for, and acquisition of, appropriate housing units as may be required within the program
Added 1 hour ago
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(CAN) Customer Service Manager
Walmart
Quesnel, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
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- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
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(CAN) Customer Service Manager
Walmart Canada
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- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
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(CAN) Front End Checkout Team Associate
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Front End Checkout Team Associate
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Front End Checkout Team Associate
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Front End Checkout Team Associate
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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Medical Radiation Technologist (CT & X-Ray)
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…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
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Self Checkout Attendant
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- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 3 hours ago
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Medical Radiation Technologist (CT & X-Ray)
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- Full-time
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
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(CAN) Associé, cosmétiques
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- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
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(CAN) Front End Checkout Team Associate
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Customer Service Manager
Walmart Canada
Mission, BC
- $15 CAD / hour
- Full-time
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(CAN) Associé à la protection des biens
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- Full-time
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(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Valleyfield, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart
Salaberry-de-Valleyfield, QC
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7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
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(CAN) Associé, cosmétiques
Walmart
Sherbrooke, QC
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Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.

Walmart

(CAN) Customer Service Manager

Quesnel, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

890 RITA RD, QUESNEL, BC V2J 7J3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining compliance with company programs.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Transaction oversight
Safety compliance
Conflict resolution
Inventory management
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Compliance
Operations
Training
Inventory
Safety
Security
Transaction Oversight
Walmart Protection Plans
Fast-paced environment

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