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Added 12 mins ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 12 mins ago
CH
Manager, Logistics and Distribution
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Manager, Logistics & Distribution oversees a cross-dock/warehouse space of around 2,500 sq ft and plays a pivotal role in driving the transformation of CMH's logistics operations,…
Added 12 mins ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
As the Housekeeping Operations Manager at Fairmont, you will lead and inspire a team of housekeeping professionals to deliver the highest standards of cleanliness and luxury service. You…
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Montreal, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Fort Frances, ON
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 12 mins ago
WB
Assistant Manager: Mountain Safety - Salary
Whistler Blackcomb
Whistler, BC
- Temporary
Added 12 mins ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
…keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to…
Added 12 mins ago
WC
Full Time Pharmacy Assistant - Courtenay
Walmart Canada
Courtenay, BC
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 12 mins ago
WC
(CAN) Produce Department Manager
Walmart Canada
Wetaskiwin, AB
- Full-time
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
Added 12 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Alma, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 12 mins ago
WC
(CAN) Asset Protection Associate Fulltime
Walmart Canada
London, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
London, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 mins ago
SH
Line Cook | Full-time | Constantine
Silver Hotel Group
Toronto, ON
- Full-time
…successful candidate will take full ownership of our morning kitchen operations. In this role, you will work independently to set up the line, execute fast-paced breakfast service, receive…
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Drummondville, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
WC
Associé, équipe de l’aire des caisses
Walmart Canada
Granby, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Levis, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
DG
Resource Manager, Scheduling
Doane Grant Thornton LLP
Toronto, ON
- Full-time
The Resource Manager, Scheduling leads the short-term (0-6 weeks) planning and allocation of resources, ensuring work is distributed effectively and colleagues are utilized efficiently. By…
Added 12 mins ago
UO
Manager, Security and Emergency Management
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Manager oversees daily security operations, contract security services, investigations, risk assessments, incident response, and security compliance activities. The position develops…
Added 12 mins ago
WC
(CAN) Directs Store Delivery Associate pt
Walmart Canada
Airdrie, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 12 mins ago
SH
Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
Reporting to the Guest Service Manager, the Guest Service Agent:
Added 12 mins ago
SC
Instore Brand Program Manager - 12 Month Contract
Sport Chek
Calgary, AB
- Full-time
The Instore Brand Program Manager must be a strong liaison between Operations, Purchasing and Marketing, directing communication efficiently and effectively in order to meet all corporate…
Added 12 mins ago
WC
Dispatcher
Waste Connections of Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 2 lines of business (Front End and…

Walmart

(CAN) Customer Service Manager

Vegreville, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6809 HWY 16A W, VEGREVILLE, AB T9C 0A2, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Conflict resolution
Associate training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Team coordination
Communication

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
Loss prevention
EAS systems
Cash handling
Inventory control
Safety procedures
Team leadership
Operational standards
Merchandise deactivation
Store maintenance
Workplace safety
Transaction verification
Associate development

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