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Added 6 mins ago
CC
Dividend Quality Reviewer
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Toronto, ON
- Full-time
…hours typically from 8.30am to 5.30pm. This is a replacement role on the…
Added 6 mins ago
CK
Temporary Sales Associate - Part-Time
Calvin Klein
Niagara-on-the-Lake, ON
- Part-time
…You will contribute to the overall success of your store’s business and uphold CALVIN KLEIN’s brand standards and visuals. You will tackle behind-the-scenes work to help keep the store…
Added 6 mins ago
TC
Executive Assistant
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- Full-time
…support forecasting, identifying trends, and informing the development of best practices, ensuring alignment with key performance indicators, industry standards, and service delivery…
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M
Associate Director, Paid Social (Remote)
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Toronto, ON
- Full-time
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Added 6 mins ago
GA
Seasonal Associate (PT), Metrotown
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- Temporary
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About the Faculty of Business, Communication Studies, and Aviation
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- Part-time
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- Full-time
The Learning Architect Senior Associate designs and develops learning experiences with increasing independence, translating business and learner needs into practical, high-quality…
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Client Advisor (PT), AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
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Added 20 mins ago
W
(CAN) Customer Service Manager
Walmart
Hinton, AB
- Part-time
…operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive…
Added 20 mins ago
TH
Human Resources Staffing Coordinator Full Time (BARRIE)
The Home Depot
Barrie, ON
- Full-time
Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB…
Added 35 mins ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
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Senior Associate, Salesforce Business Analyst
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Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
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Added 35 mins ago
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Personal Banking Associate - New Glasgow
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Customer Experience Associate
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Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
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Added 35 mins ago
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Specialist, Operations Management - Bilingual
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- Full-time
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Coordonnateur, Dotation en personnel de magasin
The Home Depot Canada
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- Full-time
Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB…
Added 35 mins ago
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Head Cashier Part - Time - 7022 Sudbury
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Sudbury, ON · Greater Sudbury, ON
- Part-time
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Added 35 mins ago
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Inventory Control Associate
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- $22.4 to $23.8 CAD / hour
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Added 50 mins ago
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Inventory Control Associate
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Added 1 hour ago
Manager, Business Development
International Business University
Ottawa, ON
Success in this role requires a proactive, results-oriented approach to business development, with the perseverance, curiosity and persuasive communication skills to identify opportunities,…
Added 1 hour ago
HI
Auto Retention Associate
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Prince George, BC · Salmon Arm, BC · Victoria, BC · Abbotsford, BC · Nanaimo, BC · Castlegar, BC · Nelson, BC · Kamloops, BC · Kelowna, BC
- Full-time
This role offers a base salary of $41,600–$45,000. While there is no cap on earnings, potential total annual earnings, including commissions, range from $60,000–$75,000, and will be…

Walmart

(CAN) Customer Service Manager

Hinton, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

# 100 900 CARMICHAEL LANE, PARKS W MALL HINTON, AB T7V 1Y6, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and ensuring compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandising
Walmart
Team Management

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