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Added 12 mins ago
BG
Service Technician - Lead
Brandt Group of Companies
Saskatoon, SK
- Full-time
Report customer complaints to the Shop Foreman or Service Manager for prompt resolution.
Added 12 mins ago
TH
Department Supervisor Full Time - 7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 12 mins ago
TH
Department Supervisor Full Time (AURORA)
The Home Depot Canada
Aurora, ON
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 12 mins ago
TH
Department Supervisor Full Time 6 Month Contract (AURORA)
The Home Depot Canada
Aurora, ON
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 12 mins ago
Supervisor
JD Sports / Livestock / Size?
Abbotsford, BC
…Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by…
Added 42 mins ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
OPAL-RT Technologies is looking for a Program Manager.
Added 42 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 42 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 42 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 42 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 42 mins ago
I
Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Added 57 mins ago
U
Assistant Production Manager - UniFirst Canada ($1,500 Sign On Bonus)
UniFirst
Taber, AB
- Full-time
…realizes that continued success not only depends on superior customer service, it also depends on the growth, comfort, creativity, and ambition of its entire workforce. At UniFirst, we’ve…
Added 1 hour ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…in a highly measurable environment where media performance, customer economics, creative effectiveness, and speed of execution directly influence…
Added 1 hour ago
RB
Senior Financial Specialist
Royal Bank of Canada
Kamloops, BC · Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 1 hour ago
RB
Associate Director, Wholesale & Commercial Credit Risk
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Manager.
Added 1 hour ago
E
Membership Sales Advisors, Toronto
Equinox
Toronto, ON
- Full-time
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who…
Added 1 hour ago
A
ABB Discovery Program - Commercial Operations
ABB
Quebec, QC · Iberville, Quebec
- Full-time
…designed for early talent training, personal and professional growth, and networking. You will have an assigned program manager to coach you throughout your…
Added 1 hour ago
B
Senior Data Governance Advisor
BRP
Montreal, QC
- Full-time
We are looking for a Senior Data Governance advisor who will report to the Enterprise Data Governance Manager, and who’ll be tasked with helping us to deploy data governance and enable the…
Added 1 hour ago
B
Financial Analyst, Global Trade Services
BRP
Montreal, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 1 hour ago
B
Financial Analyst, Global Trade Services
BRP
Valcourt, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 2 hours ago
D
Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
The Supply Chain Manager is responsible for overseeing the end-to-end supply chain function for dnata Catering Canada, ensuring the timely planninprocurement, storage, and availability of…
Added 2 hours ago
W
(CAN) Manager, Learning and Development
Walmart
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 2 hours ago
EC
PS C&I National Sales Manager
Eaton Corporation
Toronto, ON · Windsor, ON · Ottawa, ON · Mississauga, ON · Burlington, ON · Milton, ON · Montreal, QC · Brossard, QC · Delta, BC · Airdrie, AB · Edmonton, AB · Calgary, AB
- Full-time
Eaton’s Electrical sector is currently seeking a PS C&I National Sales Manager to join our team. This position can be based in any one of our Eaton locations in Canada and offers benefits…
Added 2 hours ago
B
Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
…boundaries, we transform lives and businesses, and power economic growth around the…
Added 2 hours ago
V
Senior Analyst, Sales Reporting
Vale
Canada
- Full-time
…Toronto, Ontario. This role reports to the Commercial Operations…

Walmart

(CAN) Customer Service Manager

Hinton, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

# 100 900 CARMICHAEL LANE, PARKS W MALL HINTON, AB T7V 1Y6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and ensuring compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandising
Walmart
Team Management

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