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Added 13 mins ago
TT
Assistant Store Manager Marshalls - South Keys Mall
The TJX Companies, Inc.
Ottawa, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 13 mins ago
TT
Associé de magasin de détails à temps plein Winners-Smartcenter Blainville
The TJX Companies, Inc.
Blainville, QC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 13 mins ago
TT
Coordonnateur de magasin de détail à temps plein Winners- Smartcenter Blainville
The TJX Companies, Inc.
Blainville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 14 mins ago
R
Customer Service Associate - Lumber & Building Materials (Daytime Availability Preferred)
RONA
London, ON
- $17.8 to $18.9 CAD / hour
- Full-time
…distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well…
Added 14 mins ago
PV
Part Time Sales Associate (Store 3003 - Madison Square)
Pet Valu
Winnipeg, MB
- Part-time
…local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 14 mins ago
PV
Full Time Sales Associate (Store 3003 - Madison Square)
Pet Valu
Winnipeg, MB
- Full-time
…local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 14 mins ago
PV
Full Time Sales Associate (Store 3003 - Madison Square)
Pet Valu
Winnipeg, MB
- Full-time
…local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 14 mins ago
R
Customer Service Associate - Plumbing
RONA
Winnipeg, MB
- Full-time
…distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well…
Added 14 mins ago
R
Lumber yard Associate
RONA
Rouyn-Noranda, QC
- Full-time
…distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well…
Added 14 mins ago
A
Seasonal Sales Associate
Ardene
Woodstock, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 14 mins ago
CK
Temporary Sales Associate - Part-Time
Calvin Klein
Niagara-on-the-Lake, ON
- Part-time
…of view. You will contribute to the overall success of your store’s business and uphold CALVIN KLEIN’s brand standards and visuals. You will tackle behind-the-scenes work to help keep the…
Added 14 mins ago
TH
Cashier Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
…support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 14 mins ago
TH
Lot Associate Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 14 mins ago
SC
Warehouse Associate II, Full Time
Staples Canada
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 14 mins ago
TH
Receiving Full Time Day (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 14 mins ago
TH
Merchandising Associate Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 14 mins ago
TH
Paint Sales Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 14 mins ago
GA
Client Advisor (FT), AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 14 mins ago
GA
Client Advisor (PT), AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 28 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Cashier, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
West Kelowna, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Cashier, Hourly Part Time Evening
Shoppers Drug Mart
Pickering, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Cashier, Hourly Part Time Day
Shoppers Drug Mart
Pickering, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Work in conjunction with the Associate-Owner and Front Store Manager

Walmart

(CAN) Customer Service Manager

Hinton, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

# 100 900 CARMICHAEL LANE, PARKS W MALL HINTON, AB T7V 1Y6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and ensuring compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandising
Walmart
Team Management

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