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Added 6 mins ago
CS
Senior Analyst, Replenishment Planning (Import)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Independently develop short- and mid-term replenishment plans using demand, inventory, open orders, lead times, production availability, and inventory policies.
Added 6 mins ago
AS
Sr Technical Supply Chain / WMS / Distro PM x2
Apex Systems
Mississauga, ON
- $80 to $100 CAD / hour
- Full-time
Lead end-to-end project execution across assigned supply chain workstreams
Added 6 mins ago
MG
Small Equipment Mechanic
Magna Golf Club
Aurora, ON
- Full-time
…leading the renovation design with Flightline Golf Inc. as the lead contractor. The bunker renovation will incorporate the Better Billy Bunker drainage system along with Pro Angle Bunker…
Added 7 mins ago
D&
Junior Receptionist + Office Intern (Co-op)
Davidson & Company LLP
Vancouver, BC
- Full-time
As our Junior Receptionist and Office Intern (Co-op), you will assist the Lead Receptionist in welcoming visitors, clients, and employees at our Vancouver office. You'll support day-to-day…
Added 7 mins ago
CC
Night Shift Machine Operator
CRH Canada
Balzac, AB
- Full-time
…superior product. This position will manufacture and maintain inventory for an extensive selection of hardscape concrete…
Added 7 mins ago
CS
Senior Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Own domestic Net Requirements and ensure alignment among demand, inventory, production plans, capacity, lead times, sourcing rules, and financial priorities.
Added 7 mins ago
CS
Senior Analyst, Replenishment Planning (Bailment)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Lead actions to reduce excess, slow-moving, and aging inventory and improve days-of-coverage performance.
Added 7 mins ago
CS
Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Lead scenario development and recommend actions for constrained supply, allocation, inventory rebalancing, OOS recovery, and business-priority changes.
Added 7 mins ago
CS
Analyst, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Prepare and validate demand, inventory, open-order, lead-time, production, and planning data used in monthly Net Requirements.
Added 7 mins ago
CC
Team Lead
CRH Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Previous team lead experience in a manufacturing environment
Added 7 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 7 mins ago
MC
Building Superintendent
Medallion Corporation
London, ON
- Full-time
Lead response to emergency situations (e.g., fire alarms, floods, system failures)
Added 7 mins ago
Operations - Area Operations Manager (Guardteck)
Kandor
Burnaby, BC
Allocate equipment and control inventory (radios, vests, flashlights)
Added 7 mins ago
The Karl - Laundry Operations Manager
Northland Properties
Revelstoke, BC
…maintaining quality standards, optimizing productivity, managing inventory and equipment, and supporting team development while ensuring a safe, organized, and efficient working environment…
Added 7 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 7 mins ago
W
(CAN) Customer Service Manager
Walmart
Smiths Falls, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 22 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 22 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 22 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Vernon, BC
- Full-time
Monitor inventory levels and coordinate with other departments to ensure timely replenishment
Added 22 mins ago
LC
Produce Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 22 mins ago
LC
Fresh Foods Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 22 mins ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
Lead restaurant meetings and support effective communication.
Added 22 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 22 mins ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and…
Added 22 mins ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and…

Walmart

(CAN) Customer Service Manager

Smiths Falls, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

114 LOMBARD ST, SMITHS FALLS, ON K7A 5B8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Loss prevention
Cash handling
Inventory
Safety compliance
Team leadership
Operational standards
Walmart Protection Plans
Merchandise deactivation
Emergency readiness
Staff training
Transaction processing

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