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Added 17 mins ago
D&
Junior Receptionist + Office Intern (Co-op)
Davidson & Company LLP
Vancouver, BC
- Full-time
As our Junior Receptionist and Office Intern (Co-op), you will assist the Lead Receptionist in welcoming visitors, clients, and employees at our Vancouver office. You'll support day-to-day…
Added 17 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 17 mins ago
R
Senior Merchandise Buyer – Outerwear & Accessories
RW&CO
Montreal, QC
- Full-time
At RW&CO., we're looking for a Senior Merchandise Buyer – Outerwear & Accessories to lead two exciting growth categories and a team of four.
Added 18 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 18 mins ago
W
(CAN) Customer Service Manager
Walmart
Smiths Falls, ON
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 32 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
Added 32 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
Added 32 mins ago
LC
Social Media Content Manager (12-Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 32 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Vernon, BC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 32 mins ago
LC
Produce Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
Added 32 mins ago
LC
Fresh Foods Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
Added 32 mins ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
…recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and…
Added 32 mins ago
IC
Superviseur ou superviseure de la photographie et des ventes - Photography and Sales Supervisor
Ice Castles
Montreal, QC
- $25 CAD / hour
In this role, you will lead a team of photographers and sales associates at our souvenir photography station, helping visitors capture memories in a truly unique setting.
Added 32 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 32 mins ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 32 mins ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 32 mins ago
BB
Assistant Retail Manager - Mobile
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of…
Added 47 mins ago
KB
Customer Service Associate
Kent Building Supplies
Gander, NL
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 47 mins ago
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Leasing Agent / Assistant Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
Foster a strong customer service culture amongst all team members
Added 48 mins ago
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
ELC Beauty LLC
Toronto, ON
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 1 hour ago
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Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 1 hour ago
BC
Everyday Banking Associate (Part Time) - Whistler Branch
Beem Credit Union
Whistler, BC
- Part-time
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
Added 1 hour ago
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Everyday Banking Specialist (Temporary 6 Months) - Kitsilano Branch
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Vancouver, BC
- Full-time
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
Added 1 hour ago
EM
Automotive Detailer - Car Washer - Whitby
Enterprise Mobility
Oshawa, ON
- $18.25 CAD / hour
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 1111 DUNDAS ST…
Added 1 hour ago
EM
Automotive Detailer - Car Washer - Oshawa
Enterprise Mobility
Oshawa, ON
- $18.25 CAD / hour
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 1051 SIMCOE ST…

Walmart

(CAN) Customer Service Manager

Smiths Falls, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

114 LOMBARD ST, SMITHS FALLS, ON K7A 5B8, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Loss prevention
Cash handling
Inventory
Safety compliance
Team leadership
Operational standards
Walmart Protection Plans
Merchandise deactivation
Emergency readiness
Staff training
Transaction processing

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