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Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dieppe, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 14 mins ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 30 mins ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
As an Advice Centre Manager, you’ll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening…
Added 44 mins ago
Area Manager II, YYZ4
Amazon
Brampton, ON
…to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly…
Added 44 mins ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Spruce Grove, AB
- Part-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behaviour with their supervisor or manager
Added 44 mins ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Leduc, AB
- Part-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behaviour with their supervisor or manager
Added 1 hour ago
F
Project Manager
FISPAN
Vancouver, BC
- Full-time
Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal…
Added 1 hour ago
BH
Sales Representative - Edmonton/Northern AB
Bausch Health Companies Inc.
AB · Edmonton, AB
- Internship
Leverages the clinical\ business\social needs of the customer in order to drive adoption of our products and build long-term loyalty.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Newmarket, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Duncan, BC
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
W
(CAN) Préposé aux livraisons directes à la succursale
Walmart
Shawinigan, QC
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Surrey, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Préposé aux livraisons directes à la succursale
Walmart Canada
Shawinigan, QC
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 1 hour ago
PL
Food and Beverage Server - Blacktail
Pomeroy Lodging
Kananaskis, AB
- Full-time
…any other tasks that are assigned by the Food and Beverage…
Added 1 hour ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Surrey, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
MH
New Home Technician, Warranty ("handy person")
Mattamy Homes
Ottawa, ON
- Full-time
Excellent customer service skills in dealing with homeowners.
Added 1 hour ago
MH
Land Development Manager
Mattamy Homes
Ottawa, ON
- Full-time
The Land Development Manager is responsible for development projects from beginning to end while utilizing Mattamy resources effectively and managing projects through internal and external…
Added 1 hour ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Sherwood Park, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 hour ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Rocky View No 44, AB · Rocky View County, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 hour ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 2 hours ago
C
Director, Client Support
CIBC
Toronto, ON
- Full-time
As the Director, Client Support in Business Banking, you'll lead a team of Manager Advisory Services (MASs) who oversee Financial Services Associates (FSAs) delivering both lending and…

Walmart

(CAN) customer Service Manager

Uxbridge, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Nov 7, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6 WELWOOD DR, UXBRIDGE, ON L9P 1Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Conflict resolution
Staff training
Loss prevention
Safety compliance
Inventory management
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
Cashier support
EAS systems
Loss prevention
Safety procedures
Inventory
Merchandise
Compliance
Training
Leadership
Operational standards
Fast-paced environment
Transaction oversight
Register controls
Customer experience
Emergency readiness
Workplace safety
Staff development

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