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Added 21 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Paradise, NL
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 21 mins ago
W
(CAN) Customer Service Manager
Walmart
Tsawwassen, BC
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
W
(CAN) Front End Team Lead-1
Walmart
Charlottetown, PE
- Full-time
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
Added 1 hour ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
TT
Retail Store Coordinator Full Time - Ancaster
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 2 hours ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…managing key supply chain activities, supporting cross-functional operations and providing effective coverage across departmental responsibilities. This posting is for an existing vacancy…
Added 2 hours ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 2 hours ago
7
Store Crew
7-Eleven
North Battleford, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 2 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
AM
Pharmacy Manager
Apple-Hills Medical Pharmacy
Toronto, ON
- Full-time
Liberty Market Pharmacy is seeking an experienced, motivated and patient-focused Pharmacist Manager to lead our pharmacy team and oversee the daily operations of our community pharmacy.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 3 hours ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 3 hours ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
Added 4 hours ago
S
shift supervisor - Store# 75082, 1950 WILFRID-HAMEL
Starbucks
Quebec, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 hours ago
S
shift supervisor - Store# 66356, ANGE-GARDIEN
Starbucks
Ange-Gardien, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 hours ago
CG
Food Service Supervisor
Compass Group Canada
Grand Falls-Windsor, NL
- Full-time
Strong supervisory skills and the capability to motivate and lead staff.

Walmart

(CAN) Customer Service Manager

Tsawwassen, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Nov 7, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5143 CANOE PASS WAY, TSAWWASSEN, BC V4M 0B2, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing associate training, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Conflict resolution
Cash management
Associate training
Loss prevention
Safety compliance
Inventory management
Transaction oversight
Communication
Adaptability
Time management
Attention to detail

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-end operations
Customer loyalty
Loss prevention
EAS systems
Cash management
Inventory
Safety procedures
Training
Compliance
Leadership
Operations
Merchandise
Transaction oversight
Workday

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