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Added 13 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 13 mins ago
W
(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 13 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Victoria, BC
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 13 mins ago
LC
Produce Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 42 mins ago
EM
Automotive Detailer - Car Washer - Bowmanville
Enterprise Mobility
Clarington, ON · Bowmanville, ON
- $18.25 CAD / hour
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 83 MEARNS COURT…
Added 57 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 57 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 1 hour ago
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Cardiac Surgery
Health Match BC
New Westminster, BC
- Full-time
…2 South Cardiac Surgery Step-Down Unit (2 South), you will lead an inter-disciplinary team providing the post-operative management of all cardiac surgery patients. You will have an…
Added 1 hour ago
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(CAN) Front End Checkout Team Associate
Walmart
Winkler, MB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
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(CAN) Front End Checkout Team Associates
Walmart
Peace River, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
Store Manager in Training
Freson Bros.
Stony Plain, AB
Proven ability to lead a team in a fast-paced, dynamic environment
Added 1 hour ago
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Program Lead - Women's Recovery
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
…thrive? Ruth & Naomi’s Mission is looking for a Recovery Program Lead to support participants through their journey of recovery in a faith-based, trauma-informed…
Added 2 hours ago
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Grocery Team Leader
Nature's Fare Markets
Kelowna, BC
- Full-time
Walk the walk and talk the talk! Working with the Grocery Manager, you will help lead the grocery team by example, providing exceptional customer service and building a positive team…
Added 2 hours ago
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Principal, AI Agent Control & Governance
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Edmonton, AB · Calgary, AB
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 2 hours ago
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Social Media Creative Lead
Skinfluence Marketing
Canada
- Contract
…Someone who can also manage the production process, coordinate a team, and make sure content gets approved and published on…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 2 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
WC
(CAN) Front End Team Lead-1
Walmart Canada
Charlottetown, PE
- Full-time
Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
Added 2 hours ago
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Lead Wind Technician-Moncton, NB (Riverview, New Brunswick, CA)
Vestas
Riverview, NB
- $29.4 to $48.63 CAD / hour
- Full-time
Diagnose, repair, and maintain wind turbines with your team to keep communities powered.
Added 2 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Full-time
The Credit Team Lead protects the business from credit risk by reducing overdue receivables and lowering the cost of carrying accounts receivable. This role leads a team of credit…
Added 2 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
…Reporting spans IFRS, ASPE and US GAAP. We need an SAP functional lead or project manager with a CPA or accounting background who has taken S/4HANA (or ECC) from design through go-live. You…
Added 2 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…asset accounting onto Fusion. We need an Oracle functional lead or project manager with an accounting background who has taken Fusion (or Oracle EBS) from design through go-live. You will…
Added 2 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…Reporting spans IFRS, ASPE and US GAAP. We need an SAP functional lead or project manager with a CPA or accounting background who has taken S/4HANA (or ECC) from design through go-live. You…
Added 2 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…order processes on one platform. We need a D365 functional lead or project manager with an accounting background who has taken D365 (or Dynamics AX) from design through go-live. You will…

Walmart

(CAN) Customer Service Manager

Kelowna, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Full-time
Posting language: English
Posted: Nov 8, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1555 BANKS RD, KELOWNA, BC V1X 7Y8, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Training
Transaction Oversight
Compliance
Merchandise
Store Standards
Operational Efficiency

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