Jobs in Canada

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Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Edson, AB
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
W
(CAN) Front End Checkout Team Associate
Walmart
Calgary, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
Operations Administrative Support Officer
City of Vancouver
Vancouver, BC
…Employers, the City of Vancouver is seeking colleagues who can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Trenton, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Self Checkout Attendant - part time
Walmart
Chatham-Kent, ON
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Rouyn-Noranda, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Health and Beauty Team Associate
Walmart
Brockville, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Slave Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Brockville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customer experience and quality. Deliver a consistently high standard of workmanship, communication and service designed to produce strong customer-satisfaction outcomes.
Added 2 hours ago
H
Service Manager
Houle
Kelowna, BC
- Full-time
The Service Manager will lead day-to-day electrical Service operations across Kelowna and Kamloops, coordinating service delivery and strengthening collaboration across teams, departments,…
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
(CAN) Self Checkout Attendant - part time
Walmart Canada
Chatham-Kent, ON · Chatham, ON
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Kemptville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Cobourg, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Walmart

(CAN) Customer Service Manager

Slave Lake, AB, Canada

The minimum rate of pay for this position starts from $17.95. · Full-time

Apply on walmart.wd504.myworkdayjobs.com About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1500 MAIN ST, # 601 SLAVE LAKE, AB T0G 2A4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on walmart.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Associate training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-end operations
Customer loyalty
Loss prevention
EAS systems
Cash management
Inventory control
Safety compliance
Team leadership
Operational standards
Training and development
Transaction oversight
Emergency readiness
Workplace safety
Customer support

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Work requirements

Jobs in Canada