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Added 8 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 8 mins ago
PC
Internal Audit Senior Associate
PwC Canada
Toronto, ON
- Full-time
As an Internal Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will have the opportunity to work with…
Added 8 mins ago
FR
Concierge
FirstService Residential Canada
Vancouver, BC
- Part-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 8 mins ago
FR
Concierge
FirstService Residential Canada
New Westminster, BC
- Part-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 8 mins ago
C
Sales Support Associate III
Coach
Ottawa, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 8 mins ago
DD
DSW: Supervisor Part-time
DSW Designer Shoe Warehouse
Ottawa, ON
- Part-time
Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;
Added 9 mins ago
C
Quality Assurance Associate
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
We have an opportunity for a Quality Assurance Associate to join our team. In this role, you will help create a culture of quality compliance and continuous improvement that meets…
Added 9 mins ago
Legal Counsel
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Calgary, AB
Added 9 mins ago
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We have an opportunity for an Investment Associate to join our award-winning firm in our Vancouver office.
Added 9 mins ago
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Nanaimo, BC
We are looking for a Part-time Sales Associate to join us in our Woodgrove Center location.
Added 9 mins ago
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Brossard, QC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 24 mins ago
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Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Added 24 mins ago
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Associé(e) à la mise en marché (Temps partiel)
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Added 24 mins ago
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Paint Sales Part Time - VAUGHAN N
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Added 24 mins ago
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Added 24 mins ago
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Receiving Associate: Full Time - WHITE ROCK
The Home Depot
Surrey, BC
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 24 mins ago
TH
Merchandising Associate Part Time - CHATHAM
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Chatham-Kent, ON
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Added 24 mins ago
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Associé(e) réception (temps plein)
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- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 24 mins ago
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Brantford, ON
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Added 24 mins ago
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Overnight Freight Associate Full Time - WOODBRIDGE
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Added 24 mins ago
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Merchandising Execution Team Associate: Part Time - COUNTRY HILLS
The Home Depot
Burnaby, BC
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Added 24 mins ago
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Associé(e) aux ventes - Quincaillerie (Temps plein)
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- Full-time
Added 24 mins ago
RM
Sales Associate | The CORE (October - January)
Rocky Mountain Soap Company
Calgary, AB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 24 mins ago
RM
Sales Associate | Canmore (October - January)
Rocky Mountain Soap Company
Canmore, AB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 24 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Principal Associate, Product Management

Walmart

(CAN) Customer Service Manager (Part Time)

Merritt, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-3900 CRAWFORD AVE, MERRITT, BC V1K 0A4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Team coordination
Operational standards

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Operational Compliance
Merchandising
Stocking
Zoning
Walmart Protection Plans
Credit Card Services

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