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Added 6 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Timmins, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 6 mins ago
WC
Analyst, People Partner
Walmart Canada
Mississauga, ON
- Full-time
…headcount and wage reports, termination reports, temporary associate and leave-of-absence reports, wage budget changes, and ad hoc reports requested by HRBPs. The role also analyzes…
Added 6 mins ago
WC
(CAN) Co-Manager
Walmart Canada
Belleville, ON
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
Added 6 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Belleville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 mins ago
Cashier ~ Part-Time
Walmart Canada
Fergus, ON
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 mins ago
WC
Day Remodel Associate
Walmart Canada
Huntsville, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 6 mins ago
(CAN) Asset Protection Associate/ License Required /Part Time
Walmart Canada
Waterloo, ON
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 6 mins ago
(CAN) Asset Protection Associate Part Time
Walmart Canada
Thunder Bay, ON
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 6 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 mins ago
WC
Self Checkout Attendant
Walmart Canada
Woodstock, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 6 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Burnaby, BC
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 6 mins ago
WC
Consumables Associate
Walmart Canada
Oshawa, ON
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 6 mins ago
DB
DSW: Supervisor Part-time
Designer Brands Canada
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 6 mins ago
WC
Cashier FT
Walmart Canada
Sherwood Park, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Fort Saskatchewan, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 6 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 7 mins ago
TT
Loss Prevention Investigations Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 7 mins ago
Senior Campaign Manager (20 Month Contract)
Varicent
Toronto, ON
As a Senior Campaign Manager, you will join Varicent’s Global Integrated Campaigns team and play a key role in generating pipeline and revenue from net-new prospect accounts across global…
Added 7 mins ago
Store Manager The Pen Centre
EssilorLuxottica Group
ON · Saint Catherines, ON
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 7 mins ago
Store Manager Oakridge Centre
EssilorLuxottica Group
Vancouver, BC
The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager’s leadership, energy and willingness to make quick…
Added 7 mins ago
Store Manager Metropolis Metrotown
EssilorLuxottica Group
Burnaby, BC
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 7 mins ago
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Scotiabank
Moncton, NB
…and service levels in real time. Reporting directly to the Manager of Workforce, you will use detailed business and operational data to identify issues, draw conclusions and recommend…
Added 22 mins ago
L
Assistant Branch Manager - Office 1553
LendDirect
Kingston, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 22 mins ago
OR
Wireless Sales Associate - 1078 Lethbridge N
OSL Retail Services Inc
Lethbridge, AB
- Other
Wireless Sales Associate | Full-TimeLethbridge, Alberta
Added 22 mins ago
OR
Wireless Sales Associate - Fredericton
OSL Retail Services Inc
Fredericton, NB
- Other
Wireless Sales Associate | [Full-Time/Part-Time]

Walmart

(CAN) Customer Service Manager (Part Time)

Merritt, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-3900 CRAWFORD AVE, MERRITT, BC V1K 0A4, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Team coordination
Operational standards

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Operational Compliance
Merchandising
Stocking
Zoning
Walmart Protection Plans
Credit Card Services

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