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Added 3 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 3 mins ago
Y
Transitions Specialist
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Prior experience working in an investment counsel, advisory team, portfolio manager and/or fintech environment.
Added 3 mins ago
NM
Parts Lead
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Oxbow, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 3 mins ago
TU
Senior Admissions Officer
The University of British Columbia
Vancouver, BC
- $4,881 to $5,255 CAD / month
- Full-time
The Senior Admissions Officer reports to the Manager, Admissions. Liaises with UBC Sauder and UBC students, employees, faculty, Faculty of Graduate Studies, Enrolment Services, UBC IT,…
Added 3 mins ago
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General Manager_High-End Furniture Store
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- Full-time
We are looking for a passionate, dynamic, and results-driven General Manager to lead our Must Société store in Ottawa, inspire a talented team, and deliver an exceptional customer…
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- Full-time
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Area Manager
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- Full-time
Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Area Manager for our Vancouver Island Region.
Added 3 mins ago
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Halifax, NS
- Full-time
Reporting to the Principal Investigator and Research Manager, the Project Coordinator/Analyst is responsible for the coordination of projects conducted within the Research department. This…
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- Contract
Focus on feature engineering, model training, model evaluation, and prompt engineering for LLMs
Added 4 mins ago
Area Manager II
Amazon
Ottawa, ON
As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team…
Added 4 mins ago
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Relationship Manager Intern, Business Markets
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- Full-time
Completion of the Commercial Banking Advisor training program, or have previous experience as a small business owner, or in similar field
Added 18 mins ago
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Quality Assurance Inspector
Argus
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- Full-time
R eporting to the Quality Control Manager, t he Inspector is responsible for conducting compliance and inspection processes for all products received and manufactured at Argus.
Added 18 mins ago
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Quality Assurance Inspector
Argus
AB · Edmonton, AB
- Full-time
R eporting to the Quality Control Manager, t he Quality Assurance Inspector is responsible for conducting compliance and inspection processes for all products received and manufactured at…
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Added 18 mins ago
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You'll synthesize advice from firm investment groups (PAG, Alternatives, Global Manager Research, Mutual Fund Research, and strategy teams) into cohesive, practical guidance. The ideal…
Added 18 mins ago
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Added 18 mins ago
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Added 18 mins ago
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Environmental Services Aide (Housekeeping Aide / Laundry Aide)
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- Full-time
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
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PinkCloud Cleaning & Home Services This link will open in a new window is hiring Cleaning Service Manager with LMIA
LMIA.CA
BC · British Columbia, Canada
- Full-time
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Added 18 mins ago
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Spécialiste En Approvisionnement
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Added 18 mins ago
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Intern, Finance St-Laurent (Winter 2027)
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Added 18 mins ago
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Walmart

(CAN) Customer Service Manager (Part Time)

Merritt, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Part-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-3900 CRAWFORD AVE, MERRITT, BC V1K 0A4, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Team coordination
Operational standards

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Operational Compliance
Merchandising
Stocking
Zoning
Walmart Protection Plans
Credit Card Services

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