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Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
BB
Regional Trade Development Manager (United Division)
Breakthru Beverage Group
Toronto, ON · ON · Head Office Ontario CAN
- Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 5 mins ago
P
Sustainability Assurance Senior Associate (Bilingual FR/ENG)
PwC
Montreal, QC
- Full-time
Launch your career at PwC Canada as a Senior Associate, Sustainability Assurance
Added 5 mins ago
WG
Associate Category Manager - Waterworks (Burlington, ON)
Wolseley Group
Burlington, ON
- Full-time
Join the Burlington location as an Associate Category Manager - Waterworks, where you’ll drive sales, profitability, and market share growth through effective product and supplier…
Added 5 mins ago
T
Associate Vice President, Product and Underwriting, Small Business Insurance
TD
Toronto, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 5 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Hull, St-Joseph
TD
Hull, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 19 mins ago
BB
Regional Trade Development Manager (United Division)
Breakthru Beverage Group
Toronto, ON
- Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 21 mins ago
BB
Retail Sales & Technical Service Supervisor
Best Buy Canada
Kingston, ON
- Full-time
2+ years’ of retail experience in a technical customer service or retail sales associate role
Added 21 mins ago
A
Associate Regulatory Affairs Director
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
The Associate Regulatory Affairs Director (ARAD) is an experienced regulatory specialist with strong project management capabilities responsible for leading the end-to-end planning,…
Added 21 mins ago
E
Warehouse Associate
EECOL
Cranbrook, BC
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 21 mins ago
E
Associate Representative - Customer Service
EECOL
Whitehorse, YT
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 21 mins ago
Retail Hiring Event October 15, Galeries D'Anjou
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Montreal, QC · Anjou, QC
Opportunity for career growth, development and promotions
Added 36 mins ago
R
New Grad US Tax Associate
Richter
Toronto, ON
- Full-time
Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations. With close to 100 years of…
Added 36 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 36 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Night
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 36 mins ago
SD
Senior Program Manager (15-month Contract)
Shoppers Drug Mart
Mississauga, ON
- Full-time
…plans, Employee share ownership plan, professional training, and development and many more…
Added 36 mins ago
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Senior Director, Associate Experience & Talent
Walmart
Mississauga, ON
- Full-time
As the Senior Director, Associate Experience & Talent, you will lead the strategy and execution of programs and initiatives that strengthen organizational capability, enhance the associate…
Added 36 mins ago
W
(CAN) Gérant de rayon, fruits et légumes
Walmart
Quebec, QC
- Full-time
Participates in the recruitment, selection, training, and development of Produce Associates to support department performance and engagement.
Added 36 mins ago
A&
Assistant Manager - Pacific Center, Abercrombie & Fitch
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Vancouver, BC
- Full-time
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving…
Added 36 mins ago
TH
Department Supervisor Full - Time - 7268 Windermere
The Home Depot
AB
- Full-time
Department Supervisors play an important role in talent development and associate engagement. This includes participating in the hiring process, onboarding new associates, providing…
Added 36 mins ago
TH
Plumbing and Electrical Department Supervisor Full-Time - 7062 Clareview
The Home Depot
Canada
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 50 mins ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Toronto, ON
- Full-time
The Financial Resource Management team partners closely with Capital Markets traders and Business Heads to advise on optimal allocation of financial resources. The team oversees business…
Added 51 mins ago
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Technology Strategy & Transformation, Senior Associate
PwC
Vancouver, BC · Victoria, BC
- Full-time
As a Technology Strategy & Transformation, Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will help clients…
Added 1 hour ago
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Assistant Manager, Product Operations - Toronto Premium
Gap
Georgetown, ON
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 1 hour ago
ON
Assistant Manager - West Edmonton Mall
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AB · Edmonton, AB
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…

Walmart

(CAN) Gérant du service à la clientèle

Saguenay, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1451 BOUL TALBOT, SUITE 1 CHICOUTIMI, QC G7H 5N8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Communication

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Transaction Oversight
Merchandise
Operational Standards
Team Management

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