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Added 9 mins ago
GC
Data Engineer
GEI Consultants, Inc.
Guelph, ON
- $90,000 to $150,000 CAD / year
- Full-time
Activity Level Throughout Workday (check one per row)
Added 13 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
Added 29 mins ago
AL
Senior Human Resources Business Partner
Air Liquide
Montreal, QC
- Full-time
…standards and objectives. Manages administrative processes via…
Added 29 mins ago
C
Meat Manager (Term) - Full Time
Co-op
Carman, MB
- Full-time
Ability to lift 50 lbs. (23kg) and perform physical duties including standing, walking, bending, reaching, and handling product throughout the workday.
Added 40 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Fanshawe College uses Workday to manage recruitment and hiring processes.
Added 40 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Fanshawe College uses Workday to manage recruitment and hiring processes.
Added 40 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Fanshawe College uses Workday to manage recruitment and hiring processes.
Added 40 mins ago
FC
Student Awards Team Lead - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Added 40 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Fanshawe College uses Workday to manage recruitment and hiring processes.
Added 40 mins ago
FC
Financial Aid Advisor - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Added 40 mins ago
FC
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Added 40 mins ago
FC
Team Lead, Enrollment Services - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Fanshawe College uses Workday to manage recruitment and hiring processes.
Added 44 mins ago
TT
Loss Prevention Store Security Agent
The TJX Companies, Inc.
Edmonton, AB · Mississauga, ON · CAN Home Office Mississauga ON
- $37,590 to $52,626 CAD / year
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 44 mins ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
…industry-leading products and hands-on help with the details of their workday. At Cintas, you will be building a successful, rewarding career while supporting our customers as they get…
Added 44 mins ago
TT
PART-TIME Store Associate - Winners/HomeSense - Burlington (Appleby Line)
The TJX Companies, Inc.
Burlington, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 56 mins ago
TU
Practice Education Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Works with MOF to ensure clinical teaching positions are correctly classified in Position Management and Workday and advertised via online recruiting platforms, etc.
Added 56 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Added 56 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
Added 1 hour ago
VA
Registered Veterinary Technician, RVT, Uniacke Lakes Animal Hospital
VCA Animal Hospitals
Mount Uniacke, NS
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 1 hour ago
VA
Veterinary Assistant, Bedford Parks Animal Hospital
VCA Animal Hospitals
Bedford, NS
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 1 hour ago
LV
MANAGER-EN
La Vie En Rose
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Added 1 hour ago
BV
MANAGER
Bikini Village
Richmond, BC
- Full-time
Added 1 hour ago
LV
MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
Added 1 hour ago
LV
MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Added 1 hour ago
BV
MANAGER
Bikini Village
Kelowna, BC · Greater Kelowna Metropolitan Area
- Full-time

Walmart

(CAN) Gérant du service à la clientèle

St.-Romuald, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 RUE DE LA CONCORDE, SAINT-ROMUALD, QC G6W 8A8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Customer Service
Leadership
Retail Operations
Cash Management
Loss Prevention
Team Training
Conflict Resolution
Inventory Management
Safety Compliance
Operational Standards
Transaction Oversight
EAS Systems
Communication
Adaptability
Time Management

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Walmart Protection Plans
Merchandise
Register Controls
Operational Standards

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