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Added 6 mins ago
S
Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Stantec is seeking a Senior Project Manager/ Technical Lead, Conveyance to join our Water team. The role can be based our of one of the following offices: Toronto, Hamilton/Stoney Creek,…
Added 6 mins ago
PC
Personal Lines Account Manager
People Corporation
Toronto, ON · ON - PC John St - Toronto
- Full-time
As a Personal Lines Account Manager, you are a trusted advisor, who owns and supports client relationships and understands their home and Auto needs to provide effective insurance solutions.
Added 6 mins ago
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Manager, Analytics CAM
CIBC
Vancouver, BC · Toronto, ON
- Full-time
As a member of CIBC’s team, the Manager, CAM (Client Account Management) Analytics is responsible for supporting the delivery of advanced consulting advice in data analytics in collections…
Added 6 mins ago
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ACCOUNT MANAGER, SMALL BUSINESS FINANCING
BDC
Brossard, QC
- Full-time
BDC is the only bank devoted exclusively to Canadian entrepreneurs. As an Account Manager, Small Business Financing, you will be responsible for business development and managing a…
Added 21 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 21 mins ago
S
Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
…forecasting, performance reporting, and program metrics. The Manager also supports the development of Control Account Managers (CAMs) through training, coaching, and process improvement…
Added 21 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
The Manager, IAM Access Operations leads enterprise Identity and Access Management operations while driving identity security strategy, control effectiveness, and cyber resilience. The role…
Added 21 mins ago
AC
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Senior Manager, Fuel Finance, you will deliver accurate financial insights, improve reporting, and contribute to the development of planning and performance management…
Added 21 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
Harness Investment Management Inc. (Harness) is registered across Canada as a Portfolio Manager and Exempt Market Dealer, providing discretionary investment management services to…
Added 21 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:
Added 21 mins ago
A
Field Sales Representative
ALLDATA
Sherbrooke, QC
- $50,000 to $125,000 CAD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 21 mins ago
A
Field Sales Representative
ALLDATA
Longueuil, QC
- $50,000 to $125,000 USD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 21 mins ago
OG
Superviseur(e) comptes clés / Key Accounts Supervisor
OEC Group (Canada)
Montreal, QC
- Full-time
We are currently seeking a Key Account Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the Key Accounts department while…
Added 36 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
The Job holder will be a experienced and commercially driven Business Development Senior Manager to accelerate the growth of CCM's premium lounge furnishings and interior solutions business…
Added 51 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 51 mins ago
Logistics Coordinator
World Vision Canada
Mississauga, ON
Minimum 2 years of experience with courier/logistics software (e.g., FedEx Ship Manager).
Added 51 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
…recognize your talents and encourage your professional growth and development in a work environment that promotes creativity and…
Added 51 mins ago
MC
Business Development Manager | Gestionnaire du développement des affaires
MOOV CO
Montreal, QC
- Full-time
We're looking for a Business Development Manager to bring in new business, develop existing customer accounts, and build long-term commercial relationships.
Added 1 hour ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign…
Added 1 hour ago
M
Staff Software Engineer, AI
Maple
Toronto, ON
- Full-time
Added 1 hour ago
Senior Engineer, Geotechnical
Elk Valley Resources
Calgary, AB · Sparwood, BC
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 1 hour ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
Participate in determining client financing needs in collaboration with the Commercial Account Manager
Added 1 hour ago
EV
Senior Engineer, Geotechnical
Elk Valley Resources
Sparwood, BC
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 1 hour ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 1 hour ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
Providing and assisting the site technical Yondr team and Site Operations Manager in all reports. These could be daily, weekly, monthly, quarterly and annual and will be of technical nature

Walmart

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Skills

Customer service
Leadership
Cash management
Conflict resolution
Team training
Loss prevention
Operational compliance
Inventory management
Safety procedures
Communication
Problem solving
Attention to detail
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Associate Training
Transaction Oversight
Merchandise Deactivation
Operational Standards
Customer Loyalty
Emergency Readiness
Workday

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