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Added 13 mins ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
London, ON
- Full-time
…Manager, you will play a critical leadership role by executing business strategies, driving daily sales goals, and fostering a motivating and inclusive team environment. Let’s break it…
Added 13 mins ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
Added 13 mins ago
Retail Sales & Delivery Associate
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Waterloo, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 13 mins ago
Bulk File & Manual Statements Insertion Associate
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Leaders who support your development through coaching and managing opportunities.
Added 13 mins ago
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Calgary, AB
- Full-time
…be eligible to travel to the U.S. for required training and business…
Added 13 mins ago
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
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Added 13 mins ago
M
Associate Marketing Specialist Intern – Winter 2027 | Stagiaire associé en marketing - hiver 2026
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- Full-time
…Canada, and an automation solutions leader in the US market. The Associate Marketing Specialist Intern is a marketing generalist role that will provide exposure to various aspects of the…
Added 13 mins ago
S
Human Resources Manager
SMARTFOX
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- $80,000 to $100,000 CAD / year
- Full-time
Partner with business leaders and managers to solve people challenges, from hiring plans and restructures to performance and team health
Added 13 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
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Added 13 mins ago
D
CST Associate- November 2026
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Montreal, QC
- Full-time
The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and…
Added 13 mins ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
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Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
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Added 29 mins ago
C
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CIBC
Beaverton, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 29 mins ago
C
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Saskatoon, SK
- Part-time
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Added 29 mins ago
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Added 29 mins ago
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Added 43 mins ago
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Directeur adjoint, Architecture de solutions d’IA/ Associate Principal, AI Solution Architecture
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Added 44 mins ago
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- Full-time
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Added 58 mins ago
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Added 1 hour ago
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Added 1 hour ago
JI
Project Sales Associate
J.D. Irving, Limited
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- Full-time
…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 1 hour ago
PD
New Home Sales Associate
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For over 25 years, Partners Development Group Ltd. has been building thoughtfully planned communities in the Calgary and Okotoks areas designed to encourage healthy living and enhance…

Walmart

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Skills

Customer service
Leadership
Cash management
Conflict resolution
Team training
Loss prevention
Operational compliance
Inventory management
Safety procedures
Communication
Problem solving
Attention to detail
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Associate Training
Transaction Oversight
Merchandise Deactivation
Operational Standards
Customer Loyalty
Emergency Readiness
Workday

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