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Added 8 mins ago
Cash Applications Associate - Accounts Receivable
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We are looking for an Cash Application Associate in Accounts Receivable to join our Shared Services team. In this role, you will play an important part in maintaining accurate customer…
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Saskatoon, SK
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
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(CAN) Front End Checkout Team Associate (LC)
Walmart
Thornhill, ON
- Part-time
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…
Added 53 mins ago
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(CAN) Front End Checkout Team Associate (LC)
Walmart
Carleton Place, ON
- Part-time
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…
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(CAN) Préposé aux caisses libre-service
Walmart Canada
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Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
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(CAN) Front End Checkout Team Associate
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- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Cashier
Walmart Canada
Saskatoon, SK
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
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(CAN) Gérant du service à la clientèle
Walmart Canada
Sorel-Tracy, QC
- Contract
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
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(CAN) Front End Checkout Team Associate
Walmart Canada
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Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Sorel-Tracy, QC
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Vaughan, ON
- Contract
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…
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Added 1 hour ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart
Sorel-Tracy, QC
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sorel-Tracy, QC
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 1 hour ago
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Front End Checkout Team Associate
Walmart
Fort McMurray, AB
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 1 hour ago
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Cashier
Walmart
Fort McMurray, AB
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
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(CAN) Front End Checkout Team Associate
Walmart
Sussex, NB
- Full-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Carleton Place, ON
- Full-time
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…

Walmart

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Skills

Customer service
Leadership
Cash management
Conflict resolution
Team training
Loss prevention
Operational compliance
Inventory management
Safety procedures
Communication
Problem solving
Attention to detail
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Associate Training
Transaction Oversight
Merchandise Deactivation
Operational Standards
Customer Loyalty
Emergency Readiness
Workday

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