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Added 7 mins ago
TO
Warehouse Supervisor (AFTERNOON SHIFT)
Tree of Life Canada
Mississauga, ON
- Full-time
Lead, coach, and motivate warehouse associates in a union/non-union environment
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us…
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 7 mins ago
Marketing AI & Analytics Strategist
Poka EN
Montreal, QC
…and the wider industrial world, with industrial AI inside the shift, not on top of it. The result: frontline performance that becomes compounding knowledge and measurable impact - every…
Added 7 mins ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
Partner with the Growth team, who lead web strategy and the experimentation roadmap, to turn ideas into wireframes, mockups, and responsive landing pages and web experiences that are…
Added 7 mins ago
W
General Merchandise Team Lead
Walmart
Flin Flon, MB
- Full-time
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
Added 22 mins ago
BA
Practice Manager
Bierman Autism Centers
Ramsey, ON
- Full-time
Team Leadership & Development: Build, coach, and lead a high-performing team through consistent feedback and development opportunities. Create a work environment that fosters growth,…
Added 22 mins ago
BA
Behavior Technician
Bierman Autism Centers
Ramsey, ON
- Full-time
Bierman University: Our exclusive 6-12 month career elevation program offers mentorship, customized coursework, and hands-on training to advance to a Team Lead.
Added 22 mins ago
BA
Board Certified Behavior Analyst (BCBA)
Bierman Autism Centers
Ramsey, ON
- Full-time
Free Monthly CEU Opportunities: Various topics hosted by our internal team.
Added 22 mins ago
SR
Class 1 Driver
SITE Resource Group
Fort McMurray, AB
- Full-time
…and lease roads, and you want steady rotational work with a team that values safety, we’d like to hear from…
Added 22 mins ago
TT
Executive Director, Transit Enforcement and Fare Collection (13950)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Added 22 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.…
Added 22 mins ago
Registered Nurse - Medical Withdrawal Service
CAMH
Toronto, ON
MWS is a very welcoming and supportive team. Successful RN candidates are well supported during a robust orientation, which includes dedicated support from the Advance Practice Clinical…
Added 22 mins ago
SC
2 Grocery - Supervisor Full-Time Graveyards @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
Lead department in accordance with company presentation standards
Added 22 mins ago
Sales Associate-Retail
Roots
Toronto, ON · Etobicoke, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 22 mins ago
Team Lead-Retail
Roots
Toronto, ON · Etobicoke, ON
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 22 mins ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Calgary, AB
…quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based…
Added 22 mins ago
TS
Program Manager
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Journey to Life Centre
- Full-time
Develop and implement shift change procedures, logbook documentation and any other tools required for effective communication of overall client services.
Added 22 mins ago
JI
Service Advisor / Dispatcher (Afternoon Shift)
J.D. Irving, Limited
Saint John, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 37 mins ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
Proven ability to lead and motivate a team in a fast-paced retail setting.
Added 37 mins ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
We offer multiple shift options to fit your lifestyle:
Added 52 mins ago
PL
Front Desk Manager
Pomeroy Lodging
Vermilion, AB
- Full-time
As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your…
Added 52 mins ago
PL
Front Desk Supervisor
Pomeroy Lodging
Vermilion, AB
- Full-time
As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your…
Added 52 mins ago
WC
(CAN) Asset Protection Operations Team Lead
Walmart Canada
Winkler, MB
- Full-time
Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
Added 52 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sorel-Tracy, QC
- Contract
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…

Walmart

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Skills

Customer service
Leadership
Cash management
Conflict resolution
Team training
Loss prevention
Operational compliance
Inventory management
Safety procedures
Communication
Problem solving
Attention to detail
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Associate Training
Transaction Oversight
Merchandise Deactivation
Operational Standards
Customer Loyalty
Emergency Readiness
Workday

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