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Added 8 mins ago
SA
Public Training and Events Manager
Spartakus APM
Kirkland, QC
- Full-time
Reliability Solutions helps industrial organizations improve reliability, maintenance performance and workforce capability through hands-on training, reliability services and technology.
Added 8 mins ago
TU
Marketing and Communications Specialist, SHCS - Okanagan
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Manager of Communications and Marketing, Student Housing and Community Services at UBCO. Works independently under the general guidance of the Manager and collaborates with…
Added 9 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant,…
Added 9 mins ago
TU
Business Development Manager
The Universal Group
Prince George, BC
- Full-time
…2026, has an exciting opportunity for a Business Development Manager within our Sales team. The Business Development Manager plays a key role in driving revenue growth within the Prince…
Added 9 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Job Description: Under the direction of the primary health care manager, the home care palliative nurse provides professional nursing care to meet the physical, psychological,…
Added 9 mins ago
H
Respiratory Therapist Diploma
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Acute&Critical Care Respiratory Services
Added 9 mins ago
H
Respiratory Therapist Diploma
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Acute&Critical Care Respiratory Services
Added 9 mins ago
H
Occupational Therapist Degree
HealthCareersInSask.ca
Lloydminster, SK
- Part-time
Job Description: The Occupational Therapist-Degree - Community/Outpatient reports directly to the Manager Outpatient/Community Therapies. The Occupational Therapist-Degree is accountable…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Maple, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Kleinburg, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Regional Pharmacy Director
Shoppers Drug Mart
Toronto, ON
- Full-time
Liaises closely with Associates, pharmacy teams and District Manager’s to ensure consistency of operational standards, pharmacy services, execution of Pharmacy programs, achieve targets and…
Added 9 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
W
(CAN) Gérant de rayon leader, marchandise générale
Walmart
Sept-Îles, QC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 9 mins ago
W
PT Pharmacy Assistant
Walmart
Richmond, BC
- Part-time
…forms if applicable and facilitating all aspects of Cognitive…
Added 9 mins ago
M
Manager, Property Tax Services / Directeur(trice), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
Make an impact with our Property Tax Services team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As…
Added 9 mins ago
B
Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations…
Added 9 mins ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
· 10+ years Financial Services management experience, including senior leadership experience;
Added 9 mins ago
TM
Shop Technician
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
…Support team. This role will support performing the mechanical services and technical support on certain Lexus and Toyota models, ensuring services performed on vehicles and the…
Added 23 mins ago
R
Hyper Automation Lead
Raise
Calgary, AB
- Full-time
Added 23 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 23 mins ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 23 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…

Walmart

(CAN) Gérant du service à la clientèle

Sorel-Tracy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BOUL POLIQUIN, SOREL-TRACY, QC J3P 7R5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates to deliver a positive shopping experience and efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Standards
Workforce Scheduling
Retail Operations
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Leadership
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Transaction Approvals
Returns And Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Customer Flow
Credit Card Services
Protection Plans
Shift Flexibility
Physical Stamina

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