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Added 8 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
Lead customers from kickoff through adoption, including implementation planning, stakeholder mapping, workflow discovery, training, launch readiness, and post-launch follow-up.
Added 8 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…offering and modernization. Responsibilities include directing operations, creating, executing and managing procedures and resolution of customer complaints and…
Added 8 mins ago
B
Emergency Response Trainer
Baffinland
Clyde River, NU
- Full-time
Respond to incidents by acting as Incident Commander to lead the team in following response measures, and to control the site. Perform rescue operations such as Surface Mine Rescue and…
Added 8 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
…customers see and feel their best. You’ll run the daily retail operations of Specsavers’ store. As the leading supervisor, you’ll partner closely with the store’s retail and clinical team…
Added 8 mins ago
V
Store Team Lead Full-Time
Vessi
Richmond, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 8 mins ago
V
Store Team Lead Full-Time
Vessi
Burnaby, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 8 mins ago
VA
Curator, Marine Mammals
Vancouver Aquarium
Vancouver, BC
- Full-time
…long-range management of the marine mammal department and its daily operations. Directly responsible for the care and welfare of the Aquarium’s marine mammals and for developing, managing,…
Added 8 mins ago
Senior Accountant
International SOS
Edmonton, AB · Leduc, AB
Lead month-end, quarter-end, and year-end close activities to ensure timely and accurate financial reporting.
Added 8 mins ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
The Crime Prevention / Community Programs Coordinator will be responsible for working within established guidelines to lead, direct, develop, promote, coordinate and evaluate detachment…
Added 8 mins ago
WT
Team Lead, Client Experience Operations (Risk and Security)
Wealthsimple Technologies
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
As Team Lead, CXO Risk & Security, you will lead a frontline squad of 6–12 CX Specialists at the intersection of Client Experience, Platform Security, and Risk Operations. You are…
Added 8 mins ago
PH
Booking Clerk, Medical Imaging
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 8 mins ago
PH
Electroneurophysiology Technologist P1
Providence Healthcare
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 8 mins ago
PH
Booking & Program Clerk VR
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 8 mins ago
NF
District Sales Manager- GTA (Scarborough)
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Toronto, ON · Scarborough, Ontario
- Full-time
Recruit, Onboard, and Develop Store Managers: Lead the full lifecycle of Store Managers within your district, including hiring, comprehensive onboarding, and ongoing professional…
Added 8 mins ago
NM
Planner, Shutdown
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Vancouver, BC
- $85,400 to $113,900 CAD / year
- Full-time
The Vancouver Hub is Newmont’s Canadian regional office, home to corporate teams supporting our operations in British Columbia and across the Americas. Located in downtown Vancouver, our…
Added 8 mins ago
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Assistant Store Manager - Faubourg de la Gare Vaudreuil
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- Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 8 mins ago
RF
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Rodeo FX
Montreal, QC
- Full-time
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Added 8 mins ago
CC
Retail Shift Leader
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Mississauga, ON · Millcreek, Mississauga, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 8 mins ago
FG
Product Manager I, Commercial
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Markham, ON
- Full-time
- Other
…commercially viable solutions. You will work across technology, sales, operations, risk and compliance to guide products from discovery through implementation and ongoing lifecycle…
Added 8 mins ago
A
Assistant Director, Finance and Business Support
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- Full-time
Oversee day-to-day operations of accounting department to ensure smooth, effective and efficient daily work practices.
Added 8 mins ago
PC
Cloud Infrastructure Engineer, Senior Associate
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Ottawa, ON · Toronto, ON
- Full-time
…governance, quality control, and data integration to support business…
Added 22 mins ago
AC
Warehouse Lead/Driver
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- Full-time
The Warehouse Lead Worker is responsible for receiving and processing incoming stock/product, preparing and completing orders for delivery or pickup, and performing inventory and quality…
Added 22 mins ago
C
Supervisor Mechanical Locomotive
CPKC
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- Full-time
As a Supervisor, you will take the lead in planning, scheduling, and assigning resources to ensure all repairs and servicing are completed safely, efficiently, and to the highest standards.…
Added 22 mins ago
C
Telecom Network Solution Architect
CGI
Toronto, ON
- Full-time
Lead discovery workshops and solution discussions; present technical recommendations clearly to both business and technical audiences.
Added 22 mins ago
C
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Walmart

(CAN) Gérant du service à la clientèle

Trois-Rivières, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

300 RUE BARKOFF, CAP-DE-LA-MADELEINE, QC G8T 2A3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and training associates on company procedures and safety standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Retail operations
Conflict resolution
Staff training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Staff Development
Transaction Oversight
Compliance
Operational Standards
Merchandise Deactivation
Audit
Workday

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