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Added 2 mins ago
SC
shift supervisor - Store# 58132, 13081 YONGE STREET
Starbucks Coffee Company
Richmond Hill, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SA
Field Service Technician, Machine Tools
Source Atlantic Limited
BC · British Columbia, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Be the hands-on field service expert manufacturers rely on, delivering CNC repair, maintenance, and installation at customer sites across Western Canada
Added 17 mins ago
TH
Plumbing and Electrical Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 17 mins ago
TH
Lot Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 17 mins ago
TH
Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 47 mins ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
Your recent experience is primarily customer success management, account management, or customer onboarding
Added 47 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 47 mins ago
L
Retail Assistant Store Manager
Lovisa
Markham, ON
- Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 1 hour ago
Group Account Director
Superside
Toronto, ON
Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
London, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
TT
restaurant manager
TAAL Tech
Brantford, ON
- Full-time
Added 1 hour ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
Business Development Manager – Nitrogen Services
Added 1 hour ago
GM
bakery manager - retail
Grey Matlock Bakery
Saskatoon, SK
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
MV
restaurant manager
MANOHAR VEGETARIAN BAKERY
Winnipeg, MB
- Full-time
Added 1 hour ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Experience in delivering client-focused solutions based on customer needs
Added 1 hour ago
PH
Restaurant manager
Pizza Hut
Bathurst, NB
- From $35 CAD / hour
- Full-time
- On-site
Added 2 hours ago
PC
Assistant Community Manager
Pacific Cove Properties
Vancouver, BC
- Full-time
Working closely with the Community Manager, you will support daily building operations and help create a positive experience for residents. This hands-on role offers the opportunity to be…
Added 2 hours ago
SA
Assistant Restaurant Manager at IHOP
SSP America
Mississauga, ON
- Full-time
As an Assistant Restaurant Manager, you will work closely with the General Manager to ensure that IHOP runs smoothly and meets our high standards for service and food quality. You’ll lead a…
Added 2 hours ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Quick-Service Restaurant General Manager w/ kitchen experience preferred
Added 2 hours ago
CR
Night Attendant- Part Time
COGIR Real Estate
Swift Current, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 2 hours ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 2 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Manager, Business Development - Atlantic Canada to join our already accomplished Business Development team. This is starting as…
Added 3 hours ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
We are looking for a Performance Marketing Manager to manage our customer acquisition and retention. You will own channel-level budgets, run campaigns, and directly run a high cadence of…
Added 3 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 3 hours ago
FC
Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Walmart

(CAN) Gérant du service à la clientèle

Shawinigan, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1600 BLVD ROYAL, SHAWINIGAN, QC G9N 8S8, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight
Communication
Adaptability
Time management
Attention to detail

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Compliance
Training
Team Management
Walmart Protection Plans
Transaction Oversight
Operational Standards

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