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Added 1 min ago
M
Shift manager - fast food restaurant
McDonalds
Lachute, QC · Brownsburg-Chatham, QC
- $19.1 to $23 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours
Added 19 mins ago
FS
Fast food restaurant manager
Firehouse Subs
Winnipeg, MB
- From $27 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift
Added 19 mins ago
OC
Store manager - retail
Om Canpacific International Inc.
Etobicoke, ON
- From $43.27 CAD / hour
- Full-time
- On-site
Added 20 mins ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
Reporting to the Unit Manager, and under the direction and supervision of the Charge nurse, the Psychiatric Aide/Health Care Aide carries out the care plan to facilitate a stable,…
Added 20 mins ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
Reporting to the Unit Manager, and under the direction and supervision of the Charge nurse, the Psychiatric Aide/Health Care Aide carries out the care plan to facilitate a stable,…
Added 20 mins ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
Reporting to the Unit Manager, and under the direction and supervision of the Charge nurse, the Psychiatric Aide/Health Care Aide carries out the care plan to facilitate a stable,…
Added 20 mins ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
Reporting to the Unit Manager, and under the direction and supervision of the Charge nurse, the Psychiatric Aide/Health Care Aide carries out the care plan to facilitate a stable,…
Added 20 mins ago
CH
Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…through your passion for discovery, learning and impact. The Manager, Covenant Health Research Centre is responsible for the strategic leadership, operational management, and continued…
Added 20 mins ago
CC
Catering service manager
Cleese Catering
Toronto, ON
- Full-time
Added 36 mins ago
MR
Restaurant manager
McDonald's Restaurant
Edson, AB
- From $74,880 CAD / year
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours
Added 42 mins ago
RM
Shift manager - fast food restaurant
Restaurants McDonald's
Rigaud, QC
- $19.6 to $21.6 CAD / hour
- Full-time
- On-site
Added 43 mins ago
RM
Shift manager - fast food restaurant
Restaurants McDonald's
L'Île-Perrot, QC
- $19.6 to $21.6 CAD / hour
- Full-time
- On-site
Added 43 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurants
Upper Tantallon, NS
- $18 to $20 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours, Overtime available
Added 43 mins ago
RM
Shift manager - fast food restaurant
Restaurants McDonald's
Vaudreuil-Dorion, QC
- $19.6 to $21.6 CAD / hour
- Full-time
- On-site
Added 44 mins ago
RM
Shift manager - fast food restaurant
Restaurants McDonald's
Vaudreuil-Dorion, QC
- $19.6 to $21.6 CAD / hour
- Full-time
- On-site
Added 45 mins ago
MM
Assistant manager, restaurant
MR MIKES Portage La Prairie
Portage la Prairie, MB
- From $18 CAD / hour
- Full-time
- On-site
Overtime required, Shift, On call, Flexible hours
Added 50 mins ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…the team, you bring positivity and professionalism to every shift. You communicate well, stay calm under pressure, and love working as part of a team. Most of all, you care about creating…
Added 50 mins ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
Melfort, SK
- Full-time
Added 50 mins ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
Prince Albert, SK
- Full-time
Added 50 mins ago
BK
Shift manager - fast food restaurant
Burger King
Winkler, MB
- Full-time
Added 50 mins ago
AH
Registered Nurse
Alberta Health Services
Westlock, AB
- Part-time
…support all levels of the multidisciplinary team as per Unit Manager…
Added 1 hour ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
North Battleford, SK
- Full-time
Added 1 hour ago
M
Restaurant manager
McDonald's
AB · Edmonton, AB
- Full-time
Added 1 hour ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 hour ago
S
Revenue Operations Strategist
SysAid
Toronto, ON
- Full-time
Tell leadership where growth will come from, where it won't, and what to shift as a result.

Walmart

(CAN) Gérant du service à la clientèle

Shawinigan, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1600 BLVD ROYAL, SHAWINIGAN, QC G9N 8S8, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight
Communication
Adaptability
Time management
Attention to detail

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Compliance
Training
Team Management
Walmart Protection Plans
Transaction Oversight
Operational Standards

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